Priya Srivastava
ROUSE HILL,New South Wales
Summary
I am an accomplished software testing professional with over 6 years of industry experience, specializing in merchant payments testing. Expertise spans across various testing methodologies, including manual, functional, integration, regression, and user acceptance testing (UAT) for desktop, web, and mobile applications. Skilled in STLC, have a strong focus on POS terminal and payment system testing, particularly in the merchant payment POS and terminal hardware domain. My responsibilities include leading teams, planning and executing tests, and managing defects. Known for a strong technical background, excellent communication skills, and effective collaboration with cross-functional teams, I ensure the delivery of high-quality software solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
SME / Sr TEST ANALYST
Westpac Bank
07.2021 - Current
- POS Testing Experience in Card Payment Industry: Extensive experience in POS (Point of Sale) testing within the card payment industry, focusing on Chip/EMV technology in credit card machines and related software. Demonstrated a detailed understanding of POS terminals and the card payments transaction lifecycle.
- Solution Architecture & Stakeholder Collaboration: Collaborated with business and technical stakeholders to define and document the solution architecture, ensuring alignment with project requirements and goals.
- Live Deployment Support: Provided critical assistance during live deployments, including support immediately after go-live, to ensure seamless transition and operational stability.
- Card Payment Processing Systems: Possess good working knowledge of card payment processing systems. This includes expertise in message routing, chip card processing, authorization, clearing & settlement, and system connectivity.
- Technical QA Testing Support for Integrators: Delivered technical QA testing support to integrators by analyzing payment transaction messages, payment message logs, and payment reconciliation files.
- In-Depth Knowledge of Base24 Host System: Skilled in verifying transactions, response code mapping, and analyzing logs in Base24, reflecting an in-depth knowledge of this host system.
- User Acceptance Testing (UAT): Responsible for preparing test cases, executing UAT, and providing testing summaries and sign-offs. Managed defect tracking and reporting using JIRA.
- Project Involvement: Key contributor in significant projects like Base24 compliance release, AN Upgrade, TSS Gateway Release, POS Migration, and Cutover to new Tandem Platform.
- Testing on Various Terminals: Conducted thorough testing on various terminals, including E1 Terminals, EFTPOS Now terminal, Lane3000/Self2000 (used in McDonald's), and Tap on Phone solutions.
- Expertise with Verifone and Ingenico Pinpads/Devices: Hands-on experience with the latest Verifone and Ingenico pinpads/devices (e.g., E1, eftpos now, Lan3000, Self 2000, Eftpos Connect Move5000).
- Terminal Management System Oversight: Served as a Subject Matter Expert (SME) on various standalone and integrated POS terminals from Ingenico and Verifone. Oversaw the terminal management system, handling configuration, testing, and UAT.
- Test Management and Coordination: Led Test Management, including Test Planning, Execution, and Defect Management. Coordinated with Business Analysts, SMEs, and Development teams.
- Manual Testing for POS Terminals: Performed manual testing using various physical test cards (Contact, Contactless, Gift, Offers, DCC, Loyalty, Purchase, Commercial, EMV/MSR credit and debit cards) across different card associations.
- Specialization in Payment Processing: Specialized in Payment processing with a primary focus on EMV implementations from an Acquirer standpoint for various card brands. Gained exposure to Tokenization.
TEST ANALYST
ACCESSHQ
10.2019 - 07.2021
- Performed end to end testing on applications functionally, concerning the upgrade of their current CRM instance from V8 to V9
- Created test cases aligned with the functional specification and requirements and performed end-to-end testing using Agile methodology
- Mentoring the new team members and providing training on the application and processes
- Participated in Business/projects meetings to discuss workflow and project specifications
- Handled the project as an individual tester, performed thorough Smoke, Functional, System, and Regression testing, and resolved all the critical and negatively impacting open Bugs before Deployment
- Liaised with customers regarding requirements and functionalities of the project to be delivered
- Served as a point of contact for resolving and troubleshooting client-related issues along with handling escalations raised by the team as well as the client Played a pivotal role in providing information, mentoring, and assisting team members in the project as well as process-related tasks
- Contributed to sprint planning, sprint review/retrospectives, and daily stand-ups meetings
- Use the JIRA tool to raise and record defects in the system
- Assessed and evaluated the coverage of all aspects of requirements in the test design
- Independently developed test plans, test cases, and test specification documents
- Successfully completed functional testing of all the specifications of ECMS & Courts portal within a timely manner.
Software Test Engineer
QAINFOTECH
06.2018 - 07.2019
- Gathering and Analyzing requirements from clients
- Actively participated in all QA and testing activities during UAT and PROD SDLC
- Actively participated in smoke, functional and ad-hoc testing during SIT phase
- Involved in defect reporting, defect tracking, and defect reproducing
- Created High-Level Scenarios, High-Level Test Conditions, Test cases, and Test data for web and window-based applications
- Execution of complex test cases including functional, non-functional, System, integration, ad-hoc testing, acceptance testing, and black-box testing
- Engaged in defect analysis, resolving bugs and issues with Business & developers
- Carried out regression testing every time changes are made to the code to fix defects
- Participated in various testing environments such as a mobile, tablet, android, iOS, and PC
- Expertise in Bug Reporting & Tracking Process using Bug tracking tools like JIRA
- Mobile testing for the Adobe application
- Updating the Project Manager and Team Leader about the day-to-day progress along with any issues.
ASSOCIATE TEST ENGINEER
SICAP
11.2016 - 06.2018
- Evaluate and create test cases for the Sicap internal applications
- Create high-level scenarios, test conditions, test cases, and test data for web-based and window-based applications, execution of detailed test cases for functional, system integration, acceptance testing, exploratory testing, browser testing, and regression testing
- Priorities and resolve competing dependencies to bring complex/critical projects through a QA lifecycle to a timely launch
- Successful application delivery within the production schedule, meeting the exit criteria by suggesting critical path testing
- Tracking and reporting defects during testing activities using JIRA.
Education
Master of Science - Computers
Lovely Professional University
India06.2015
Skills
- Domain Knowledge: Banking & Financial Services, Merchant Payments, E-commerce, Judiciary, Information technology and Utilities
- Levels of Testing: Functional Testing, System Testing, Integration Testing, UAT, Regression,
- Sanity Testing, and E2E Testing, Test script creation
- Ability to derive test scenarios from user stories and use cases
- Testing Methodologies: Agile, Waterfall
- Azure cloud
- Technologies: CRM, ADOBE, Payment System, EFTPOS terminals, terminal systems
- Operating System: macOS, iOS, Windows, Android
- Defect Tracking Tools: JIRA
- Web Technologies: HTML, CSS
- MS Office, Google office suite
- Language- Core java
- DBMS- MySQL
- Tosca Automation testing
Certification
- 2019 ISTQB Foundation Certification, India.
- Software Testing training and certification from QA InfoTech.
- 2020 Certified TOSCA- Automation specialist 1 & Automation specialist 2, Australia.
- 2021 Azure fundamentals, Australia
Timeline
SME / Sr TEST ANALYST
Westpac Bank
07.2021 - Current
TEST ANALYST
ACCESSHQ
10.2019 - 07.2021
Software Test Engineer
QAINFOTECH
06.2018 - 07.2019
ASSOCIATE TEST ENGINEER
SICAP
11.2016 - 06.2018
Master of Science - Computers
Lovely Professional University
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