Summary
Work History
Education
Skills
Timeline
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Priya Taheem

Leppington,New South Wales

Summary

Accomplished Registered Nurse and Manager with a proven track record at St Vincent Private Hospital and 7eleven, specializing in direct patient care and strategic team leadership. Expert in medication administration and fostering high-performing teams, I significantly enhanced patient care and increased customer satisfaction scores, demonstrating a strong blend of clinical expertise and managerial acumen.

Work History

Registered Nurse

St Vincent Private Hospital
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.

Manager

7eleven
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Developed detailed plans based on broad guidance and direction.

Education

Bachelor Of Nursing - Registered Nurse

Institute of Health And Nursing Australia
Melbourne, VIC
07.2013

Skills

  • Medication and IV administration
  • Medication Administration
  • Direct Patient Care
  • Patient Assessments

Timeline

Registered Nurse

St Vincent Private Hospital

Manager

7eleven

Bachelor Of Nursing - Registered Nurse

Institute of Health And Nursing Australia

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Priya Taheem