Priya Vaghela
Robertson
Summary
Adept at enhancing operational efficiency, I leveraged my speed and problem-solving skills at MD India Health Insurance Pvt. Ltd., achieving top performance metrics. My expertise spans quality assurance and effective communication, ensuring excellence in food packing and customer service roles.
Overview
6
6
years of professional experience
Work History
Food Packer
Laxmi Bakery
03.2022 - 08.2024
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- Wrapped and packed perishable food in boxes based on quality and quantity.
- Optimized space utilization within shipments by strategically placing packed items according to size and weight requirements.
- Enhanced production efficiency by consistently meeting food packing quotas and deadlines.
Call Center Executive
MD India Health Insurance Pvt. Ltd.
12.2018 - 01.2022
- Reduced average call handle time while maintaining high-quality service through efficient problem-solving skills and attention to detail.
- Recognized as a top performer among peers, consistently achieving high rankings in key performance metrics such as customer satisfaction scores and revenue generation.
- Enhanced team performance by collaborating with colleagues and sharing best practices for effective communication.
- Demonstrated adaptability when faced with rapidly changing priorities or challenging situations, ensuring seamless operations at all times.
Education
Master of Commerce - Accounting
Gujarat University
Gnadhinagar06.2021
Bachelor of Commerce - Accounting
Gujarat University
Gandhinagar05.2017
Skills
- Speed and Efficiency
- Packaging Techniques
- Sanitation Practices
- Quality Assurance
- Labeling
- Food Safety Regulations
- Barcode Scanners
- Box Building
- Hand-Eye Coordination
Languages
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
English
Professional Working
Timeline
Food Packer
Laxmi Bakery
03.2022 - 08.2024
Call Center Executive
MD India Health Insurance Pvt. Ltd.
12.2018 - 01.2022
Master of Commerce - Accounting
Gujarat University
Bachelor of Commerce - Accounting
Gujarat University
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