Summary
Overview
Work History
Skills
Certification
Timeline
Generic

PRIYANGA NAGARAJAN

Sydney,Australia

Summary

Experienced Information Security and Governance professional with 13 years in IT, specializing in platform security, compliance management, service continuity, and administration. Demonstrated expertise in systems security monitoring, audit engagements, disaster recovery, and IT controls testing. Proven strengths in platform administration, compliance, vulnerability management, audit coordination, and disaster recovery exercise management. Diligent and results-driven, with a track record of success in Banking and IT sectors.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Disaster Recovery Analyst

ANZ
10.2022 - Current
  • Establish and maintain relationships with System Owners to ensure service continuity and availability meet agreed performance levels, while also managing periodic major disaster recovery exercises.
  • Ensure forward planning based on service continuity and availability standards, including assessing new services and changes for deliverability and manageability within agreed-upon levels.
  • Identify deficiencies and opportunities to improve existing processes for efficiency gains, enforce governance models around disaster recovery capabilities, and engage with Engineering & Development teams to incorporate disaster recovery into design.
  • Understand customer service metrics, such as Customer satisfaction, complaints, and Service Level Agreements, to develop reports against target metrics, derive meaningful insights, and implement relevant action plans.
  • Foster a culture of collaboration, growth, and purpose within the team, nurturing the growth of team members and providing input on the development of Service Level Agreements, Recovery Point Objectives, and Recovery Time Objectives.
  • Streamlined the process: Reviewed process documents, worked with various teams to modify few internal processes to make it in line with the latest changes and have been awarded as best performer for the quarter.

Security and Compliance Analyst

ANZ
10.2017 - 09.2022
  • Ensured alignment of all configuration items on platforms with IS standards and maintained the effectiveness of security controls to support organization risk management processes.
  • Managed configuration change audits for different network platforms and engaged in IT audit assessments, providing recommendations and solutions for emerging security issues.
  • Collaborated with infrastructure teams to analyze potential security incidents and implemented appropriate governance measures according to the escalation matrix.
  • Facilitated security control assessments and continuous monitoring activities, reviewing platform vulnerabilities and change logs for compliance with policies and procedures.
  • Developed, implemented, and maintained IT compliance controls, including reviewing existing controls for regulatory updates, conducting security research, and identifying gaps or conflicts in processes to develop solutions.
  • Ensured effective communication with management regarding security gaps and audits in a timely manner, and prepared reports with noncompliance and detailed analysis for higher management briefings.

Technical Consultant

ANZ
02.2014 - 09.2017
  • Installed and administered System, ensuring compliance with security standards and providing error-free offshore 24/7 support for I-series servers.
  • Managed lifecycle management, support internal and external audits, and actively participated in disaster recovery management.
  • Led Platform Support Team role in bi-annual Disaster Recovery Tests, managed third-party vendor relationships, and performed BRMS activities.
  • Oversaw Robot products and platform storage management planning and execution.
  • Reviewed system usage and performance, identified and resolved system problems, and supported internal and external audits, including participation in BOI, KPMG, and GIA audits.

Skills

  • Audit Management
  • Business Impact Analysis
  • Disaster Recovery
  • Risk and Compliance Management
  • Governance Audit
  • Critical Thinking
  • Regulatory Compliance
  • Documentation And Reporting
  • System Analysis
  • Audit Support
  • Process Enhancement
  • Team Collaboration and Leadership

Certification

  • ITIL Foundation Certified.
  • Certified SAFe Agilist.
  • Formally trained on CISA and Implementing CISCO SD-WAN Solutions (ENSDWI).

Timeline

Disaster Recovery Analyst

ANZ
10.2022 - Current

Security and Compliance Analyst

ANZ
10.2017 - 09.2022

Technical Consultant

ANZ
02.2014 - 09.2017

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PRIYANGA NAGARAJAN