Priyanka
Melbourne,VIC
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
3
3
years of professional experience
Work History
Senior Customer Service Assistant
Coles Group
11.2022 - Current
- Researched and rapidly resolved client conflicts to maintain key accounts.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Created and maintained detailed database to develop promotional sales.
- Reduced call wait times by optimizing staffing schedules and improving internal processes.
Food Service Assistant
Lord Of The Fries
09.2022 - Current
- Assisted in setting up and breaking down kitchen stations.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Provided valuable input on menu development based on customer feedback and personal observations of popular dishes or trends, contributing to the overall success of the establishment.
Office Administrator
M/S Surya Electricals
11.2020 - 06.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Assisted customers with returns, refunds and resolving transaction issues.
- Championed corporate social responsibility initiatives within the organization through volunteerism promotion or fundraising campaigns.
Education
Master of Science - Information Technology
Deakin University
Melbourne, VICSkills
- Know Basic Python
- Work Prioritization
- System implementation
- Data Evaluation
- CRM Software
- Administrative and Office Support
- Data Entry
- Data Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Refrences
- Keval:
Mobile No. - 0450458717
Email - keval.patel@ivoclar.com
Working at- Ivoclar Vivadent
- Suman
Mobile No. - 0434012037
Email - sumandhandi@gmail.com
Working at- Coles as a bakery manager
Timeline
Senior Customer Service Assistant
Coles Group
11.2022 - Current
Food Service Assistant
Lord Of The Fries
09.2022 - Current
Office Administrator
M/S Surya Electricals
11.2020 - 06.2022
Master of Science - Information Technology
Deakin University
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