Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Priyanka

Cannington,WA

Summary

Demonstrating exceptional service at 2Fat Indians, I enhanced guest satisfaction and repeat clientele through excellent memory retention and empathy. My reliability ensured seamless event execution and efficient teamwork, significantly contributing to positive guest experiences. Skilled in cleanliness and food safety, I consistently exceeded expectations, fostering a results-driven environment.

Positive and friendly personality with knack for creating welcoming environments. Possessing solid understanding of customer service principles and adept at efficiently managing orders and maintaining cleanliness. Dedicated to ensuring exceptional dining experience for patrons and contributing to positive team atmosphere.

Offering excellent interpersonal skills and genuine interest in customer satisfaction, eager to learn and develop in hospitality environment. Brings strong foundation in communication and problem-solving, essential for delivering high-quality service. Ready to use and develop multitasking and teamwork capabilities in Desired Position role.

Overview

1
1
year of professional experience

Work History

Waiting Staff Member

2Fat Indians
07.2024 - Current
  • Played a crucial role in maintaining positive guest reviews by consistently delivering exceptional service and anticipating customer needs.
  • Supported successful events at the restaurant such as weddings, corporate functions, or private parties by executing seamless service alongside fellow team members.
  • Increased repeat clientele by building rapport with guests through friendly and engaging conversation.
  • Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
  • Exemplified outstanding teamwork by assisting colleagues when needed with tasks such as bussing tables or running food orders.
  • Managed multiple tables simultaneously, ensuring accurate order placement and prompt service.
  • Streamlined the ordering process with clear communication between waiting staff and kitchen personnel.
  • Ensured guest satisfaction by quickly addressing any special requests or dietary restrictions in their meal orders.

House Keeping, Room Attendant

Quest Hotel
07.2024 - 09.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.

Office Building Cleaner

ISS Facility Services
10.2023 - 03.2024
  • Contributed to a positive workplace atmosphere through consistent attention to detail in all cleaning tasks.
  • Improved office cleanliness by performing thorough daily and weekly cleaning tasks.
  • Collaborated with building management team to address any maintenance issues or special requests from tenants.
  • Communicated proactively with supervisors regarding progress updates, challenges faced, or suggestions for improvement in cleaning routines.
  • Maintained a healthy work environment by disinfecting common areas, including restrooms and break rooms.
  • Enhanced building appearance by regularly washing windows, dusting surfaces, and vacuuming floors.
  • Reduced allergens in the office spaces with regular deep-cleaning of carpets and upholstery.
  • Minimized disruptions to employees'' workday by coordinating cleaning schedule around meetings and high-traffic periods in shared spaces.
  • Offered support to other service staff in the building, fostering a collaborative and efficient work environment.
  • Upheld high standards for confidentiality when accessing sensitive areas such as executive suites or secure storage rooms during cleaning duties.
  • Adhered to strict guidelines for the safe use of chemicals and machinery during cleaning processes.

Education

Bachelor Of Science Medical -

Kurukshetra University
Kurukshetra

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Order Taking
  • Food safety awareness
  • Handling Complaints
  • Memory retention
  • Professional Appearance

Languages

Hindi
Full Professional
English
Full Professional

Timeline

Waiting Staff Member

2Fat Indians
07.2024 - Current

House Keeping, Room Attendant

Quest Hotel
07.2024 - 09.2024

Office Building Cleaner

ISS Facility Services
10.2023 - 03.2024

Bachelor Of Science Medical -

Kurukshetra University
Priyanka