Summary
Overview
Work History
Education
Skills
Timeline
Generic

Priyanka Adhikari

St Marys ,SA

Summary

Hospitality expert with over 4 years in café and restaurant environments, excelling in guest satisfaction and operational efficiency. Proven track record in personalized service, team leadership, and seamless management of front and back-of-house tasks. Adept at mentoring staff and enhancing service quality to create memorable guest experiences.

Overview

4
4
years of professional experience

Work History

Hospitality All-Rounder

KICCO ESPRESSO
Torrens Park, Australia
07.2022 - Current
  • Delivered warm, professional customer service, building strong guest relationships and ensuring memorable experiences.
  • Handled guest orders with accuracy and efficiency, balancing high-volume service with personalised attention.
  • Anticipated and responded to guest needs, including dietary requirements and special requests, to enhance satisfaction.
  • Coordinated with kitchen and service teams to ensure seamless communication and timely delivery of food and beverages.
  • Trained, supervised, and supported new team members in food preparation, service standards, and guest interaction.
  • Managed daily operations including inventory, ordering, and waste control to maintain efficiency and cost-effectiveness.
  • Resolved guest concerns promptly and diplomatically, ensuring a positive outcome and maintaining brand reputation.
  • Thrived in fast-paced environments, delivering service excellence while upholding consistency and attention to detail.

Cafe All Rounder and Barista

THE STRAND CAFE
Glenelg, Australia
02.2022 - 07.2022
  • Adopted personalized interactions, memorizing regular customers' orders for enhanced service.
  • Ensured respectful and professional treatment of all customers at all times.
  • Delivered complete table-side service during peak hours to enhance dining experience.
  • Processed cash register transactions accurately, ensuring efficient payment handling.
  • Assisted customers with menu selections and accommodated special requests.

Education

Advanced Diploma of Hospitality Management (SIT60322) -

Southern Academy of Business And Technology
Adelaide, SA
07-2026

Diploma in Business -

Southern Academy of Business and Technology
Adelaide, SA

Certificate IV in Kitchen Management (SIT40521) -

Southern Academy of Business And Technology
Adelaide, SA

Diploma of Hospitality Management (SIT50422) -

Southern Academy of Business And Technology
Adelaide, SA

Skills

  • Guest service excellence
  • Hospitality operations management
  • Food and beverage service
  • Communication and interpersonal skills
  • Team leadership and training
  • Problem-solving strategies
  • Time management and efficiency
  • Adaptability in roles

Timeline

Hospitality All-Rounder

KICCO ESPRESSO
07.2022 - Current

Cafe All Rounder and Barista

THE STRAND CAFE
02.2022 - 07.2022

Advanced Diploma of Hospitality Management (SIT60322) -

Southern Academy of Business And Technology

Diploma in Business -

Southern Academy of Business and Technology

Certificate IV in Kitchen Management (SIT40521) -

Southern Academy of Business And Technology

Diploma of Hospitality Management (SIT50422) -

Southern Academy of Business And Technology

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Priyanka Adhikari