PRIYANKA AZMAL
Strathtulloh,Australia
Summary
Dynamic Chef Manager and Compliance officer with extensive experience at W Melbourne and different aged care homes excelling in kitchen management and staff leadership. Proven track record in developing innovative menus and ensuring compliance with health standards. Adept at inventory management and fostering a collaborative team environment, consistently enhancing customer satisfaction through exceptional culinary offerings.
Overview
12
12
years of professional experience
Work History
Sous Chef Casual
Delaware North
Melbourne, Victoria
06.2023 - Current
- Maintained high quality standards for food production and presentation ensuring customer satisfaction.
- Guided kitchen personnel in line cooking, food preparation and dish plating.
- Checked inventory and ordered supplies as needed.
- Ensured compliance with all health codes and safety regulations while overseeing the cleanliness of the kitchen area.
- Created a positive work environment through effective communication and team building initiatives.
- Assisted executive chef with kitchen operations and preparation.
Sous Chef Full Time
W Melbourne
Melbourne, VIC
02.2023 - 12.2024
- Food and Beverage Pairings, Special Events and Catering, Staff Supervision and Coordination, Recipe Development, Developing Menus, Kitchen Staff Management, Team Leadership, Customer Service, Restaurant Operation, Safe Food Handling, Dietary Restrictions, Maintained well-organized mise en place to keep work consistent, Operated all kitchen equipment safely to prevent injuries, Maintained 3 outlets, Implemented successful cross-marketing strategies such as food and wine pairings, Produced revolutionary menu offerings to put establishments on local, regional and national map, Aligned seasonal plans with ingredient availability and key area events for optimal promotions, Collaborated with staff members to create meals for large banquets, Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers
Site Manager
Martin Luther Homes
The Basin, VIC
01.2022 - 02.2023
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Maintained records and logs of work performed and materials and equipment used.
- Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Chef Manager
Arcare Aged Care
Melbourne, VIC
02.2019 - 01.2020
- Created recipes and prepared advanced dishes, Trained kitchen staff to perform various preparation tasks under pressure, Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen, Placed orders to restock items before supplies ran out, Arranged for kitchen equipment maintenance and repair when needed, Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas, Interacted with guests to obtain feedback on product quality and service levels, Planned promotional menu additions based on seasonal pricing and product availability, Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows, Inventoried food, ingredient, and supply stock to prepare and plan vendor orders, Modernized work processes to reduce guest wait times and boost daily output, Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets, Obtained fresh, local ingredients to improve dish flavors and limit grocery costs
Catering Officer
East Wimmera Health Service St Arnaud Campus
Melbourne, Victoria
11.2018 - 01.2019
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Improved department efficiency by streamlining and implementing policies and processes.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Ensured compliance with national and local laws through regular policy reviews and updates.
- Managed departmental budgets effectively, ensuring optimal allocation of resources for necessary equipment and training.
Assistant Hospitality Operation Manager
Chelsea Retirement Community
London, London
11.2017 - 05.2018
- Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
- Optimized staffing schedules based on expected occupancy rates, maximizing productivity without compromising on service quality.
- Collaborated with various departments to achieve operational excellence, boosting overall guest experience quality.
- Evaluated team performance regularly, recognizing outstanding contributors while addressing gaps through targeted coaching sessions or additional training as required.
- Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.
- Filed incident reports and handled inappropriate behavior to document problems and disturbances.
- Established emergency response protocols for seamless management of crises, ensuring the safety and well-being of guests and staff.
- .Incorporated sustainable practices into daily operations, contributing towards reduced environmental impact over time.
- Negotiated contracts with vendors, securing cost-effective services without compromising quality.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Streamlined check-in process to decrease wait times and increase customer satisfaction.
Chef
Caslista Resort
Toronto, ON
10.2015 - 11.2017
- Handled and stored food to eliminate illness and prevent cross-contamination, Monitored line processes to maintain consistency in quality, quantity and presentation, Prepared meals from scratch using authentic, popular recipes to generate repeat business, Placed orders to restock items before supplies ran out, Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates, Verified compliance in preparation of menu items and customer special requests
Cook
Hyatt Regency
New Delhi, Delhi
04.2013 - 09.2015
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business, Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity, Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination, Maintained well-stocked stations with supplies and spices for maximum productivity, Created identical dishes numerous times daily with consistent care, attention to detail and quality, Communicated closely with servers to fully understand special orders for customers
Education
Diploma - Hospitality Management
ALTEC College
Certificate III - Individual Support Worker
Institute of Health And Nursing
Certificate - Food Safety And Handling
CTA Training Specialists
Certificate - First Aid And CPR
Australia Wide First Aid
Doctorate - Business Standards Compliance
Torrens University Australia
Diploma - Culinary
William Angliss Institute of TAFE
Diploma - Culinary Arts
India International Centre
Bachelor of Commerce - Business
University of Delhi
High School Diploma - undefined
Bosco Public School
Skills
- Standards Compliance
- Staff Recruiting and Hiring
- Inventory Management
- Kitchen Management
- Cost control
- Recipes and menu planning
- Ordering and requisitions
- Operations support
- Team leadership
Accomplishments
- Promoted to sous chef in only 8 months
- Used Microsoft Excel to develop inventory tracking spreadsheets
Languages
Hindi
Full Professional
English
Full Professional
Timeline
Sous Chef Casual
Delaware North
06.2023 - Current
Sous Chef Full Time
W Melbourne
02.2023 - 12.2024
Site Manager
Martin Luther Homes
01.2022 - 02.2023
Chef Manager
Arcare Aged Care
02.2019 - 01.2020
Catering Officer
East Wimmera Health Service St Arnaud Campus
11.2018 - 01.2019
Assistant Hospitality Operation Manager
Chelsea Retirement Community
11.2017 - 05.2018
Chef
Caslista Resort
10.2015 - 11.2017
Cook
Hyatt Regency
04.2013 - 09.2015
Certificate III - Individual Support Worker
Institute of Health And Nursing
Certificate - Food Safety And Handling
CTA Training Specialists
Certificate - First Aid And CPR
Australia Wide First Aid
Doctorate - Business Standards Compliance
Torrens University Australia
Diploma - Culinary
William Angliss Institute of TAFE
Diploma - Culinary Arts
India International Centre
Bachelor of Commerce - Business
University of Delhi
High School Diploma - undefined
Bosco Public School
Diploma - Hospitality Management
ALTEC College