PRIYANKA JINNA

• Managed and maintained comprehensive patient health records using Dental EXACT software, ensuring compliance with
Australian data protection laws and healthcare regulations.
• Organized and retrieved digital and physical health records efficiently, leveraging Dental EXACT for streamlined recordkeeping.
• Coordinated appointment scheduling through the software, optimizing patient flow and reducing wait times.
• Monitored and managed clinical supply inventory, placing orders to ensure uninterrupted operations.
• Handled billing processes, including accepting payments and issuing receipts to patients with accurate financial records.
• Supported chairside procedures by preparing for treatments, ensuring infection control standards were met, and
maintaining a sterile environment.
• Educated patients on postoperative care and oral hygiene practices to enhance their dental health outcomes.

• Provided exceptional dental care to an average of 10 patients per day. Ensured that patients received the appropriate treatment for pain while following standard procedures. Interviewed patients, performed checkups, and diagnosed any oral issues or diseases.
  • Cleaned and repaired teeth and extracted teeth based on the diagnosis. Adding to that, also identified the signs and symptoms
  of decay and recommended treatment options such as fillings or sealants.
  • Interpreted and reviewed patient X-rays and assessed health histories to determine the most comprehensive and
  appropriate course of treatment.
  • Educated children and families about dental issues and proper care. Helped children feel comfortable by providing calm
  and professional care.
  Dental Insurance

• Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing service rates, and coordinating financial reporting
• Review and analyze facility activities and data to aid planning, cash, and risk management, and improve service utilization
• Planned, implemented, and administer programs and services in a dental care, including personnel administration, training, and coordination of dentist, dental hygienist, and other staff
• Maintain awareness of advances in dentistry, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options
• Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports
• Learnt and worked on Open Dental Software
• Expose and process dental X-rays and gained experience in diagnosing many IOPA’s, Panoramic radiograph, Bitewing radiographs
• Additionally, maintain patient records and lab equipment; sterilize instruments; assist office manager with scheduling patients and educate patients on postoperative and general oral health care
• Maintain clean, sterile, and positive environments optimizing patient comfort and safety
• Built a loyal patient following; frequently requested by patients to serve as their dental assistant
• Worked chairside assisting dentist with routine cleaning and specialized major procedures such as crown preparation, root canal treatment and made patients feel as relaxed as possible and prepared them for treatment
• Mainly got an insight about the Invisalign
• Gained experience with pouring impressions, trimming models, fillings, local anesthesia, suture placements/removals and worked on occlusal guards
• Ensures operation of dental equipment by completing preventive maintenance requirements, following manufacturer’s instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques
• Maintains dental supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies, and verifying receipt of supplies
• Contributes to team effort by accomplishing related results as needed

• Oversee patient relations and handle patient complaints
• Help explain office policy to patients
• Help support staff as needed (appointment scheduling, collections, insurance, finances and out of pocket costs) and monitor patient relations with regular patient satisfaction surveys
• Learnt and worked on the Dentrix software
• Efficiently manage patient care, office and laboratory duties within multispecialty dental group employing a dentist, Endodontist, Prosthodontist, Oral Surgeon, and a Dental Hygienist
• Expose and process dental X-rays; maintain patient records and lab equipment; sterilize instruments; assist office manager with scheduling patients and educate patients on postoperative and general oral health care
• Maintain clean, sterile, and positive environments optimizing patient comfort and safety
• Built a loyal patient following; frequently requested by patients to serve as their dental assistant
• Worked chairside assisting dentist with routine cleaning and specialized procedures, making patients feel as relaxed as possible and preparing them for treatment
• Gained experience fabricating crowns, pouring impressions, trimming models, and assisting with extractions, fillings, implants, local anesthesia, suture placements/removals and biopsies
• Ensures operation of dental equipment by completing preventive maintenance requirements, following manufacturer’s instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques
• Maintains dental supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies, and verifying receipt of supplies

• Mainly improve the quality of life of people and our planet by helping to sort, identify, and package critical medical supplies that will be shipped to communities in third world countries in need around the world

• Coordinated with staff, arranged meetings, and assisted the manager in maintaining records and scheduling
• Data entry, email management, generated invoices, reports, and other important communications
• Answered phones to schedule appointments and answered all the queries and greeted visitors with a smile

• Cashier - Receive payment by cash, credit cards, and vouchers
• Customer service

• Company Overview: Incidea was an IT start-up company
• Mail sorting, managing schedules, generating invoices and accounts payable
• Welcome, greet and interact with the clients personally or over the phone and guide them to their requirements
• Understand client requirements, complaints or requests and provide them with appropriate guidance on the subject, generate and maintain the records of client enquiries and keep track of company policy changes or new product launches and provide accurate information to the clients
• Incidea was an IT start-up company

• Provided exceptional dental care to an average of 10 patients per day
• Ensured that patients received the appropriate treatment for pain while following standard procedures
• Interviewed patients, performed checkups, and diagnosed any oral issues or diseases
• Always supported an environment that centered on patient and employee safety and respect
• Cleaned and repaired teeth and extracted teeth based on the diagnosis
• Identified the signs and symptoms of decay and recommended treatment options such as fillings or sealants
• Interpreted and reviewed patient X-rays and assessed health histories to determine the most comprehensive and appropriate course of treatment
• Assisted on patients to remove wisdom teeth, prepare the mouth for dental implants and to eliminate tumors and growths
• Established policies and procedures for a dental office, to make sure that all employees were aware of them and supervised their enforcement

• Cleaned and repaired teeth and extracted teeth when necessary
• Analyzed dental problems of patients by studying the symptoms and conducted treatment accordingly
• Explained dental conditions to the patients and offered them treatment accordingly
• Used and maintained several types of equipment needed to conduct dental treatments such as dental surgery
• Educated children and their families on different aspects of healthcare and about dental issues and proper care
• Maintained medical reports on patients that could be helpful for future treatments
• Attended workshops and meetings to develop more knowledge and to gain information about the latest trends in dentistry
• Performing corrective surgery to extract teeth and replace missing teeth
• Diagnosing & treating conditions such as decaying teeth and gum disease
• Reassuring anxious patients and clearly explaining procedures to them involved in dental examinations and treatments such as fillings and dental hygiene services
• Reviewed patient X-rays and assessed health histories to determine the most comprehensive and appropriate course of treatment
• Diagnosed nerve and dental tissue damage, which would require root canal procedures by conducting careful examinations
• Created treatment plans to maintain or restore the oral health of patients