Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Hobbies and Interests
Awards
Generic

Priyanka Joarder

Cockburn

Summary

Creative and detail-oriented communicator with a double major in Psychology and English at Murdoch University (graduating this year). Skilled in writing, editing, and visual storytelling, with proven strengths in customer service, team leadership, and retail operations, including merchandising and inventory management. Passionate about using language, creativity, and people-focused insight to craft meaningful communication and deliver exceptional results.

Overview

12
12
years of professional experience

Work History

Casual Retail Assistant

Decjuba (Carousel)
11.2021 - Current
  • Provided personalised styling advice tailored to customer needs, boosting satisfaction and loyalty
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Supported visual merchandising through stock presentation and alignment with new collections
  • Contributed to promotional sales campaigns, enhancing customer experiences through upselling and curating personalised, cohesive looks
  • Maintained detailed product knowledge to deliver informed, confident customer support
  • Contributed to a collaborative team culture, consistently helping meet daily sales and service targets
  • Used POS system to process sales, returns, online orders, and gift card activations.

Assistant Manager

Decjuba (Carousel)
05.2024 - 08.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Oversaw store operations, including scheduling, floor coordination, and staff supervision
  • Supported team training and performance management to meet sales and service goals
  • Implemented brand-aligned merchandising strategies, optimising floor layouts and seasonal displays to enhance customer engagement.
  • Resolved customer conflicts with empathy and professionalism, ensuring positive experiences
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Collaborated with senior management on sales targets and marketing promotions
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education Assistant

Kumon
03.2013 - 06.2016
  • Supported early childhood and primary-aged students in Maths and English, offering patient and individualised academic support
  • Prepared worksheets, learning materials, and centre resources in line with Kumon’s self-learning philosophy
  • Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
  • Assisted with admin tasks such as document handling, phone inquiries, and inventory restocking to ensure smooth centre operations
  • Cultivated a strong understanding of diverse learning needs and the importance of positive reinforcement in education
  • Developed a passion for education and personal development through seeing young learners grow in confidence and ability

Education

Bachelor of Arts - Psychology and English

Murdoch University
11-2026

High School Diploma - undefined

Leeming Senior High School
01.2016

Skills

    Hard Skills

  • Creative writing & storytelling
  • Analytical and academic writing
  • Editing and proofreading
  • Adobe Creative Suite (Photoshop, InDesign, Illustrator, Lightroom, Premiere Pro)
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Google Workspace (Docs, Sheets, Slides, Drive)
  • Social media content creation, scheduling & analytics (Instagram, Facebook, LinkedIn)
  • SEO keyword research & optimisation
  • Email marketing platforms
  • Public speaking & event hosting

    • Soft Skills

  • Strong verbal and written communication
  • Customer assistance
  • Creativity & problem-solving
  • Team collaboration and leadership
  • Cross-cultural communication
  • Attention to detail
  • Time management & organisation
  • Adaptability and resilience

Languages

Bengali
Native or Bilingual
English
Native or Bilingual

Interests


  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Experimenting with different creative mediums, like writing, painting, and clay-making, to expand skills and techniques
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Web Development and Design
  • Backpacking and Hiking
  • Dancing
  • Gardening
  • Graphic Design
  • Avid Reader

Timeline

Assistant Manager

Decjuba (Carousel)
05.2024 - 08.2024

Casual Retail Assistant

Decjuba (Carousel)
11.2021 - Current

Education Assistant

Kumon
03.2013 - 06.2016

High School Diploma - undefined

Leeming Senior High School

Bachelor of Arts - Psychology and English

Murdoch University

Hobbies and Interests

Creative writing, Painting, and digital illustration (Clip Studio Paint), Graphic design, Dance, Yoga, Music (guitar & piano), Meditation, Web development (FreeCodeCamp & The Odin Project), Game development (Unity)

Awards

Academic Excellence Awards across multiple high school subjects (Leeming SHS), Selected for Academic Extension Program (2010–2016), Advanced Student Achievement Award, Kumon (2012–2015), Student of the Year & Aussie of the Month (Primary School)

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Priyanka Joarder