Priyanka Kadayat

Pharmacy Assistant

Cozen Pharmacy

Nepal , Kathmandu

02.2021 - 07.2025

Assisted pharmacists in preparing and dispensing medications to patients.
Managed inventory by organizing and restocking pharmaceutical supplies efficiently.
Processed prescription orders using pharmacy management software accurately.
Provided customer service by answering inquiries about medications and services offered.
Maintained cleanliness and organization of the pharmacy workspace consistently.
Collaborated with healthcare professionals to ensure proper medication management.
Educated patients on medication usage and potential side effects effectively.
Supported pharmacy operations by handling cash register transactions smoothly.
Maintained pharmacy counter and related areas in clean, neat and organized fashion.
Greeted customers upon arrival at the pharmacy counter.
Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
Restocked shelves and prepared expired drugs for return.
Trained new pharmacy staff in procedures and customer service standards.
Answered customer questions about prescribed and OTC medications.
Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
Completed daily paperwork associated with filling prescriptions accurately.
Resolved customer complaints promptly in a professional manner.
Scanned items and checked pricing on cash register for accuracy.
Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.