PRIYANKA KATYAL

Managed the cash counter, maintained stock levels, and provided attentive service to customers. Collaborated with the team to ensure smooth daily operations and prepared effectively for upcoming business days, focusing on organization, teamwork, and customer satisfaction.

Served as a customer service representative when buses replace trains, assisting passengers with inquiries and providing guidance on bus schedules. Responsible for accurately reporting bus timings to upper management, conducting passenger (pax) counts, and ensuring timely bus departures to maintain efficient operations.

Assisted in accounting by managing cash flows, maintaining accurate debit and credit entries, and handling other essential accounting tasks. Ensured financial records were organized and up to date, supporting overall financial accuracy and reporting.

Worked as a Business Development Manager at Super Cremica Sweets, a store specializing in ice cream, sweets, and bakery products. Focused on driving growth by developing sales strategies, expanding customer reach, and building strong client relationships to enhance brand presence and increase revenue.