Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
9
9
years of professional experience
Work History
Community Support Worker
Christian Community Care
03.2022 - Current
Assisted personal care to aged people, including showering, grooming, toileting, mobility transfer
Domestic assistance, meal preparation.
Facilitated community outreach to expand participation and support.
Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
Supported clients through development of new life skills, obtaining resources and transitioning back to society.
Youth Worker
Thrive House Disability Services
07.2018 - 01.2022
Provided and maintained a safe environment
Provided key emotional support to special needs youth.
Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
Managed and led activities promoting growth in mental, emotional, and educational areas.
Encouraged youth clients to develop own activities and leadership skills through group discussions.
Completed necessary reports and documentation to maintain thorough, accurate case records.
Youth Mentor
Raise Foundation
02.2016 - 05.2018
Helped and supported school youth with setting their future goals, mentored them with ongoing support in mental health.
Counselled students regarding educational issues such as truancy, study habits and career planning.
Planned and executed productive self-esteem building activities to promote personal growth and daily living skills.
Education
Diploma Of Travel & Tourism -
Torren University Australia, Partnership With Flight Centre Academy
Diploma Of Community Services -
SouthBank TAFE
12.2015
Skills
Great active listening skills
Excellent Communication
Stress Management
Adaptability
Great attention to details
Emotional awareness
Problem-solving abilities
Client Advocacy
Excellent customer services skills
Client Needs Assessments
Counselling
First-aid and CPR
Hobbies and Interests
Traveling and exploring new places
Reading knowledgeable books and learning new skills
Volunteering in church to serve people
References
Emma, Director, Christian Community Care, 0409 980 802, christiancommunitycare.com.au
Timeline
Community Support Worker
Christian Community Care
03.2022 - Current
Youth Worker
Thrive House Disability Services
07.2018 - 01.2022
Youth Mentor
Raise Foundation
02.2016 - 05.2018
Diploma Of Travel & Tourism -
Torren University Australia, Partnership With Flight Centre Academy
Diploma Of Community Services -
SouthBank TAFE
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