Overview
Work History
Education
Skills
Languages
Timeline
Generic

PRIYANKA LATHAR

Hoppers Crossing,VIC

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Mks spices and things
DANDENONG , VICTORIA
03.2023 - Current
  • Assisted customers with product inquiries and order placements, enhancing customer satisfaction and facilitating smooth transactions.
  • Resolved customer complaints through effective communication and problem-solving.
  • Processed returns and exchanges efficiently, adhering to company policies to maintain customer trust.
  • Managed inventory levels to ensure optimal product availability, supporting a positive shopping experience for customers.

Amazon customer service

Amazon
NEW DELHI , INDIA
02.2021 - 06.2022
  • Assessed customer needs promptly to enhance satisfaction.
  • Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
  • Performed daily responsibilities with precision to maintain operational efficiency.

Education

MASTERS IN BUSINESS ADMINISTRATION - HR MANAGEMENT

UBSS COLLEGE
BOURKE STREET, MELBOURNE
08-2025

BACHELOR OF EDUCATION - EDUCATION

CH RANBIR SINGH UNIVERSITY
JIND , HARYANA (INDIA)
12-2021

Bachelor of Science - SCIENCE

MAHARISHI DAYANAND UNIVERSITY
ROHTAK , HARYANA
06-2018

Skills

  • Customer service
  • Customer relations
  • Customer engagement
  • Problem resolution
  • Conflict resolution
  • Problem-solving
  • Data analysis
  • Microsoft Word
  • English fluency
  • Training materials
  • Excellent communication

Languages

English
Professional

Timeline

Customer Service Representative

Mks spices and things
03.2023 - Current

Amazon customer service

Amazon
02.2021 - 06.2022

MASTERS IN BUSINESS ADMINISTRATION - HR MANAGEMENT

UBSS COLLEGE

BACHELOR OF EDUCATION - EDUCATION

CH RANBIR SINGH UNIVERSITY

Bachelor of Science - SCIENCE

MAHARISHI DAYANAND UNIVERSITY
PRIYANKA LATHAR