DHAVAL PATEL
Springfield Lake
Summary
I would like to gain individual support worker opportunities within the health industry. Able to represent the company or agency of employment with professionalism, courtesy and compassion to clients, family and advocates, providers and public. I seek to work in a role where I can add value to organizational development and challenge my skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Amazing Grace Community
04.2022 - 01.2024
- Assisted clients with all aspects of daily living, social and physical requirements
- Experienced with challenging behaviors and maintained privacy and dignity at all times
- Administered medication management and followed the support plan
- Supported clients to pursue their hobbies by cultural awareness program
- Understood individual client’s communication e.g
- Body language, sounds, and tones
- Helped clients to access community facilities and included in community groups
- Demonstrated excellent communication and interpersonal skills both verbal and written
- Familiar with all aspects of teamwork and time management
- Experience in Correction Centre – Worked with consult to case managers and other prison staff on the management, treatment, and transition planning for prisoners with disability
- Built prisoner staff’s understanding and capability in working with prisoners with disability and complex needs
- Supported prisoners to access the National Disability Insurance Scheme (NDIS).
Team Leader
Carpentaria Disability Support
11.2020 - 01.2024
- Demonstrated excellent communication and interpersonal skills both verbal and written, maintained accurate documentation and records and liaised with a wide variety of people and different levels of authority
- Lead the shift, ensuring staff give support that follow individual’s care planes and daily support plans
- Effectively participated in team/coordinator/supervisory meetings
- Proactively worked as part of the team to achieve common goals and held individual accountability for own daily schedules
- Consistently provided a high level of service and support to assist people to effectively and safely live a quality life within the community and ensure privacy and dignity is maintained at all times
- Respectfully worked cooperatively with clients and ensured emotional and psychological needs were supported and monitored, and reported any changes or need for additional care or services in a timely manner
- Managed roster, updated timesheet, and liaised with HR management for payroll
- Professionally and proactively assisted with all aspects of personal care, transferring and mobility, medication management and relevant documentation, domestic chores and meal preparation, linking clients with service providers, providing effective behavioral support to individuals in line with specific care plans, etc
- Successfully handled a variety of administrative tasks in a timely manner such as case file management and assessments, individuals program notes and checklists, WHS checklists and forms, handover documents, incident reporting.
Store Person- Customer Service
Chemist Warehouse
05.2018 - 12.2021
- Assisted customers with their queries and helped to find the products
- Labeled and arranged stock as specified in planogram
- Processed incoming stock invoices and made credits where necessary
- Replenished stock and maintained inventory levels
- Performed repetitive movements and some heavy lifting
- Maintained the work area clean and tidy
- Attended monthly staff meetings and seminars.
Education
Certificate III in Individual Support -
Advance College- Sydney, Australia
Bachelor of Commerce -
Gujarat University- India
Skills
- Client Education
- Home Healthcare Services
- Family Communication
- Progress Documentation
Certification
- First Aid
- Police Clearance
- Blue Card
- Certificate of NDIS Quality and Safeguard Commission
- Manual Handling Certificate
- Medication Certificate
- Hand Hygiene Certificate
Key Skills Summary
- Good attitude to learn new things and products
- Healthy professional boundaries and active listening skills
- Essential care skills
- Behavioural support and quality of life enhancement
- Excellent communication and reporting skills
- Adaptability and ability to work under pressure
- Passionate to work in a team
References
- Katelyn Blake, Assistant Manager - Carpentaria Pathways Program, 0419017558, 088920 9400, katelyn.blake@carpentaria.org.au
- Kayne Mabey, Manager - Carpentaria Pathways Program, 0417372906, 088920 9400, kayne.mabey@carpentaria.org.au
Timeline
Disability Support Worker
Amazing Grace Community
04.2022 - 01.2024
Team Leader
Carpentaria Disability Support
11.2020 - 01.2024
Store Person- Customer Service
Chemist Warehouse
05.2018 - 12.2021
Certificate III in Individual Support -
Advance College- Sydney, Australia
Bachelor of Commerce -
Gujarat University- India
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