· To conduct extensive research and thorough analysis of processes, diligently integrate all critical steps into comprehensive documentation.
· To expertly design process maps, resulting in the creation of comprehensive SOPs and supporting documents.
· Skillfully simplify sophisticated procedures, ensuring all team members' ease of comprehension and utilisation.
· Exemplified effective collaboration within cross-functional teams, successfully attaining established objectives.
· Exercised professional and clear communication with stakeholders, regularly updating documentation status.
· Produced articulate and concise content for SOPs, work instructions, and checklists.
· Scheduling and planning meetings to guide clients.
· Develop and provide quotations to customers.
· Prepare design and 3D modelling and provision detailed design report for production and installation
· Ensuring projects are handled simultaneously and on time.
· Attend client negotiations and project update meetings.
· Conduct regular meetings for project updates with supply chain partners.
· Working on multiple projects and ensuring jobs are completed on time.
· Take full accountability for produced design and ensure compliance with relevant codes and standards
· Carry out site inspections- pre and post-installation.
· Performed in-depth research to gain a profound understanding of intricate processes and tasks.
· Engaged closely with SMEs, acquiring invaluable insights into diverse business processes.
· Deconstructed complex procedures into easily understandable steps, facilitating seamless execution.
· Actively engaged in team discussions, valuing diverse perspectives and constructive feedback.
· Demonstrated clear and professional communication with stakeholders, ensuring effective collaboration.
· Build strong rapport with clients and explain various products & benefits.
· Collaborate with secondary subcontractors and work with them to meet project deadlines.
· Act as the principal connection between clients and construction contractors.
· Preparing documents for DA, CDC & OC approvals as per requirement.
· Coordinating design projects with customers in all phases of construction.
· Conduct safety and quality inspections & audits.
· Proactively sought and implemented feedback to enhance the quality and effectiveness of documentation.
Reference upon request.