Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Priyanka Priyanka

Sunbury,VIC

Summary

Dynamic culinary leader with extensive experience at Jolly Miller Cafe, adept in budget management and staff training. Proven track record in enhancing kitchen operations and ensuring compliance with sanitation procedures. Strong problem-solving abilities complemented by exceptional customer service skills, consistently exceeding service goals in fast-paced environments.

Passionate, spirited and classically trained culinary professional, skilled in building relationships and developing high-performing teams. Leader in delivery of excellent customer service. Equipped to apply restaurant operational experience to grow world-class organizations. Dedicated to food safety, customer service best practices and quality food service.

Overview

4
4
years of professional experience

Work History

Head Line Chef

Jolly miller cafe
Gisborne , VIC
03.2023 - Current
  • Created weekly schedules for kitchen staff, ensuring labor costs stayed within budget.
  • Established and maintained regular maintenance schedule, keeping kitchen tools and equipment in operable condition.
  • Trained new chefs in proper cooking techniques and food safety protocols.

Customer Service Representative

Aussie North transport
Sunshine North, VIC
01.2021 - 03.2023
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Education

Diploma - Diploma in Hospitality

Stott College
Melbourne
10-2017

Bachelor of Arts -

Kurukshetra University
India
03-2012

Skills

  • Sanitation procedures
  • Operations support
  • Inventory management
  • Equipment maintenance
  • Staff training
  • Time management
  • Customer service
  • Team collaboration
  • Customer feedback
  • Problem solving
  • Budgeting and cost control
  • Team management
  • Employee scheduling

Languages

Hindi
First Language
English
Elementary (A2)
A2

References

References available upon request.

Timeline

Head Line Chef

Jolly miller cafe
03.2023 - Current

Customer Service Representative

Aussie North transport
01.2021 - 03.2023

Diploma - Diploma in Hospitality

Stott College

Bachelor of Arts -

Kurukshetra University
Priyanka Priyanka