Priyanka Pui Ying Kwong
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
Work History
Part-Time Receptionist
Kingsway Medical Clinic
Melbourne
2023.03 - 2024.05
- Scheduled and managed client appointments, ensuring accurate and timely updates to patient records.
- Communicated with patients via phone, email, and mail to provide relevant information and support.
- Improved front desk efficiency by professionally handling high volumes of calls, emails, and walk-in clients.
- Performed clerical duties including data entry, filing, and document preparation to support daily operations.
Event Executive
Wisdomcome Group
Hong Kong
2022.05 - 2023.02
- Successfully managed over 5 company events, including roadshows and exhibitions, from planning to post-event evaluation.
- Supported e-commerce operations and contributed to digital marketing campaigns that increased online visibility and sales.
- Managed logistics, order flow, and traffic coordination across online sales platforms, streamlining processes to boost operational efficiency.
- Conducted data analysis and market research, preparing reports to support business strategy.
Administrative Assistant
The Murray, Hong Kong
Hong Kong
2020.11 - 2021.11
- Managed schedules for the Executive, ensuring optimal time management.
- Provided administrative support to the Engineering department.
- Executed projects on time, consistently contributing to high levels of success and satisfaction.
- Facilitated communication across departments to foster collaboration.
Intern, Cruise Department
Hong Kong Tourism Board
Hong Kong
2017.07 - 2017.12
- Conducted market research to identify emerging travel trends.
- Developed and maintained an Excel database to improve operational efficiency and data accuracy.
- Collaborated with teams to optimize guest experiences.
- Performed administrative duties, including document management, inventory tracking, mail handling, and use of internal operating systems.
Education
Master of Nutrition And Population Health -
Deakin University
Melbourne2024-11
BSc (Hons) - Tourism Management
The Hong Kong Polytechnic University
Hong Kong2019-08
Skills
- Communication & Customer Service
- E-commerce
- Event & Operations Management
- Administrative Support
- Team Collaboration
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Outlook
- Canva
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Japanese
Elementary
Timeline
Part-Time Receptionist
Kingsway Medical Clinic
2023.03 - 2024.05
Event Executive
Wisdomcome Group
2022.05 - 2023.02
Administrative Assistant
The Murray, Hong Kong
2020.11 - 2021.11
Intern, Cruise Department
Hong Kong Tourism Board
2017.07 - 2017.12
Master of Nutrition And Population Health -
Deakin University
BSc (Hons) - Tourism Management
The Hong Kong Polytechnic University