Priyanka Pui Ying Kwong
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
Work History
Part-Time Receptionist
Kingsway Medical Clinic
Melbourne
03.2023 - 05.2024
- Scheduled and managed client appointments, ensuring accurate and timely updates to patient records.
- Communicated with patients via phone, email, and mail to provide relevant information and support.
- Improved front desk efficiency by professionally handling high volumes of calls, emails, and walk-in clients.
- Performed clerical duties including data entry, filing, and document preparation to support daily operations.
Event Executive
Wisdomcome Group
Hong Kong
05.2022 - 02.2023
- Successfully managed over 5 company events, including roadshows and exhibitions, from planning to post-event evaluation.
- Supported e-commerce operations and contributed to digital marketing campaigns that increased online visibility and sales.
- Managed logistics, order flow, and traffic coordination across online sales platforms, streamlining processes to boost operational efficiency.
- Conducted data analysis and market research, preparing reports to support business strategy.
Administrative Assistant
The Murray, Hong Kong
Hong Kong
11.2020 - 11.2021
- Managed schedules for the Executive, ensuring optimal time management.
- Provided administrative support to the Engineering department.
- Executed projects on time, consistently contributing to high levels of success and satisfaction.
- Facilitated communication across departments to foster collaboration.
Intern, Cruise Department
Hong Kong Tourism Board
Hong Kong
07.2017 - 12.2017
- Conducted market research to identify emerging travel trends.
- Developed and maintained an Excel database to improve operational efficiency and data accuracy.
- Collaborated with teams to optimize guest experiences.
- Performed administrative duties, including document management, inventory tracking, mail handling, and use of internal operating systems.
Education
Master of Nutrition And Population Health -
Deakin University
Melbourne11-2024
BSc (Hons) - Tourism Management
The Hong Kong Polytechnic University
Hong Kong08-2019
Skills
- Communication & Customer Service
- E-commerce
- Event & Operations Management
- Administrative Support
- Team Collaboration
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Outlook
- Canva
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Japanese
Elementary
Timeline
Part-Time Receptionist
Kingsway Medical Clinic
03.2023 - 05.2024
Event Executive
Wisdomcome Group
05.2022 - 02.2023
Administrative Assistant
The Murray, Hong Kong
11.2020 - 11.2021
Intern, Cruise Department
Hong Kong Tourism Board
07.2017 - 12.2017
Master of Nutrition And Population Health -
Deakin University
BSc (Hons) - Tourism Management
The Hong Kong Polytechnic University
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