PRIYANKA SHARMA
Dandenong,VIC
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
1
1
year of professional experience
Work History
Security Guard
Western Health
01.2022 - 08.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
MBA - Accounting
Masters of Professional Accounting As Well As Mba
Holmes College07.2023
Certificate 3 in Security Operations
Knights College
01.2023
Skills
- Operation Monitoring
- Active Listening
- Criminal Law
- Crisis Situations
- Control Crowd
- Write Reports
- Complex Problem-Solving
- Customer Inquiries
- Adaptable and Flexible
- Writing
- Firearms Expertise
- Monitoring
- Crisis Management Plans
- Monitor CCTV
- Negotiation
- Online Learning
- Criminal Law Understanding
- Reporting Skill
- Criminal Investigations
- Customer Satisfaction
- Safety and Security
- Interpreting Procedures and Instructions
- Verbal and Written Communication
Timeline
Security Guard
Western Health
01.2022 - 08.2022
MBA - Accounting
Masters of Professional Accounting As Well As Mba
Certificate 3 in Security Operations
Knights College
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