Priyanshu Malla
Cobblebank,VIC
Summary
Dynamic professional with a strong background in customer service and technical troubleshooting, honed at Quest Brighton on the Bay. Proven ability to enhance customer satisfaction and streamline operations. Skilled in risk assessment and effective communication, consistently delivering exceptional results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Receptionist
Quest Brighton on the Bay
Brighton , VIC
06.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted customers with their troubles
Delivery Rider
Dominos Pizza
Point Cook, VIC
01.2023 - 08.2024
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Enhanced customer satisfaction by ensuring timely deliveries.
- Increased positive feedback from customers by providing exceptional service during deliveries.
Houskeeper
Quest Brighton on the Bay
Brighton , VIC
11.2023 - 06.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Kitchen Hand
Burrito Bar
Point Cook, VIC
02.2022 - 01.2023
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Did food preparation by cutting vegetables and meat
Cook
KFC
Elizabeth St , VIC
02.2020 - 10.2020
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Certificate 4 - Cybersecurity
RMIT
124 La Trobe St, Melbourne VIC 300012.2025
High School Diploma -
Point Cook Senior
Point Cook, VIC12-2023
Skills
- Cybersecurity fundamentals
- Technical troubleshooting
- Risk assessment
- Customer service
- Time management
- Effective communication
Timeline
Receptionist
Quest Brighton on the Bay
06.2024 - Current
Houskeeper
Quest Brighton on the Bay
11.2023 - 06.2024
Delivery Rider
Dominos Pizza
01.2023 - 08.2024
Kitchen Hand
Burrito Bar
02.2022 - 01.2023
Cook
KFC
02.2020 - 10.2020
Certificate 4 - Cybersecurity
RMIT
High School Diploma -
Point Cook Senior
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