Prodromos alexiadis
Mulgrave,Australia
Summary
Experienced and versatile individual with a strong background in customer service, security operations, and team leadership. Proven ability to excel in high-pressure environments, delivering exceptional service as a waiter while maintaining safety and order in the security industry. Skilled in communication, problem-solving, and conflict resolution, with a strong focus on customer satisfaction and team collaboration. An individual who has also demonstrated ability to quickly acquire and apply new skills in dynamic environments.
Overview
4
4
years of professional experience
Work History
Senior Security Officer (Promotion)
MSS (Security and Community Services)
03.2024 - Current
- Leading a team, assisting coworkers with expanding their knowledge withing the industry
- Reporting and resolving incidences whilst maintaining a safe environment for all employees, staff and students
Security Officer
MSS (Security and Community Services)
02.2023 - Current
- Providing Security and assistance withing Monash University premises and undertaking a variety of challenges to de-escalate difficult situations
Waiter Manager
Hospitality Industry
01.2021 - 05.2022
- Managing and containing a safe environment for all customers and employees whilst assisting and training new staff
Education
Carwatha College P-12
12.2021
Certificate IV - Real Estate Practice
Entry Education
03.2025
Certificate II - Security Operations
Knight College
05.2022
Skills
- Experienced and versatile individual with a strong background in customer service, security operations, and team leadership Proven ability to excel in high-pressure environments, delivering exceptional service as a waiter while maintaining safety and order in the security industry Skilled in communication, problem-solving, and conflict resolution, with a strong focus on customer satisfaction and team collaboration An individual who has also demonstrated ability to quickly acquire and apply new skills in dynamic environments
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Timeline
Senior Security Officer (Promotion)
MSS (Security and Community Services)
03.2024 - Current
Security Officer
MSS (Security and Community Services)
02.2023 - Current
Waiter Manager
Hospitality Industry
01.2021 - 05.2022
Certificate IV - Real Estate Practice
Entry Education
Certificate II - Security Operations
Knight College
Carwatha College P-12
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