Charanjeev
Yamunanagar
Summary
Dynamic professional with a proven track record at Delhivery, excelling in teamwork and collaboration. Recognized for streamlining workflows, enhancing efficiency, and consistently exceeding targets. Proficient in MS Excel and committed to delivering exceptional customer support, driving sustainable growth while fostering a culture of continuous improvement.
Overview
4
4
years of professional experience
Work History
Team Leader
Delhivery
07.2024 - 01.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Senior Field Sales Representative
Paytm
10.2023 - 03.2024
- Delivered exceptional customer service, addressing concerns and providing product recommendations.
- Exceeded quarterly targets consistently with a strong focus on driving sustainable growth.
- Conducted regular training sessions for junior staff members, enhancing their skills and ensuring adherence to company standards.
Restaurant Manager
Hangries
02.2021 - 09.2023
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Education
Bachelor of Arts - Arts
Kurukshetra University
Kurukshetra05-2026
High School Diploma -
Shri Guru Nanak Khalsa Senior Secondary School
Workshop Road, Yamuna Nagar04-2016
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Proficient in MS Excel
- Accurate Data Entry
- Customer Support Expertise
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Full Professional
Timeline
Team Leader
Delhivery
07.2024 - 01.2025
Senior Field Sales Representative
Paytm
10.2023 - 03.2024
Restaurant Manager
Hangries
02.2021 - 09.2023
Bachelor of Arts - Arts
Kurukshetra University
High School Diploma -
Shri Guru Nanak Khalsa Senior Secondary School
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