Summary
Overview
Work History
Education
Skills
Timeline
Generic

Prolene Love Abadines Francisco

Sydney,NSW

Summary

Energetic professional with background in food service. Skilled in dishwashing and cleaning with good knowledge of kitchen operations. Punctual team player with clear communication skills and flexibility to work evenings and weekends. Talented professional consistently handles high-volume over long shifts while keeping focus. Background communicating clearly to complete orders. Multitasker with history of supporting team and customer needs. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Food Service Assistant

Healthshare NSW
St Leonards, NSW
09.2023 - Current
  • Ensured that all dishes were presented attractively prior to serving.
  • Organized kitchen equipment for storage or cleaning purposes.
  • Assisted cooks with meal preparations by chopping vegetables or preparing sauces.
  • Stocked shelves with merchandise in an organized manner.
  • Checked temperatures of cooked foods using thermometers to ensure safe consumption.
  • Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators.
  • Responded promptly to customer inquiries or complaints in a courteous manner.
  • Prepared salads and cold foods such as sandwiches or wraps.
  • Carried out general maintenance tasks such as sweeping and mopping floors.
  • Stocked shelves with items such as condiments, napkins, paper plates, cups, and other supplies.
  • Labeled containers with date of preparation to ensure proper rotation of stock.
  • Provided customer service by taking orders from customers and answering questions about menu items.
  • Communicated effectively with other staff members regarding orders or customer requests.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Kept customer and food preparation areas clean and well-organized.

Window Assembler

Safetyline Jalousie
Mona Vale
06.2023 - 08.2023
  • Maintained a clean and organized workspace throughout the day.
  • Inspected and measured window frames for accuracy.
  • Worked collaboratively with other team members to ensure timely completion of projects.
  • Assembled and installed window components, such as locks, handles, glazing beads and weather stripping.
  • Utilized power tools, such as drills and saws, to cut openings for windows.

Education

Bachelor of Science - Secondary Education - Mathematics Major

University of Rizal System
Philippines
04-2013

MBA - Data Driven Leadership

Kaplan Business School
Sydney, NSW

Skills

  • Special dietary needs
  • Basic cooking techniques
  • Food Costing
  • Order Preparation
  • POS System Operation
  • Point of sale systems
  • CRM software proficiency
  • Customer satisfaction measurement
  • Call Management
  • Paperwork Processing
  • Data Collection
  • Clerical Support
  • Bookkeeping
  • Filing
  • Minute Taking
  • Document Control
  • Office Administration

Timeline

Food Service Assistant

Healthshare NSW
09.2023 - Current

Window Assembler

Safetyline Jalousie
06.2023 - 08.2023

Bachelor of Science - Secondary Education - Mathematics Major

University of Rizal System

MBA - Data Driven Leadership

Kaplan Business School
Prolene Love Abadines Francisco