Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Availability
Work Rights
Timeline
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Prudhvi Konduru

Sunshine,Australia

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Business Analyst Customer Service Executive (Finance & Operations Focus)Data Analyst (Project-Based)

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Sunshine, AustraliaMelbourne, VICPerth, WASydney, NSWBrisbane, QLD
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programs

Summary

Analytical Business Analyst with a Master of Science in Business Analytics and MBA in Finance. Over two years of experience in data analysis, Power BI dashboard development, and advanced Excel reporting. Implemented over 100 AI tools to automate workflows, enhancing efficiency in logistics and finance operations. Drives process improvements and cost optimization through data-driven insights.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Business Analyst

Gourmet Brokers
Geelong, Australia
11.2023 - Current
  • Explored and implemented 100+ AI tools for automation in logistics and inventory systems, resulting in a significant reduction in manual workflows and saving over 25 hours per week across operations.
  • Analysed operational data to identify inefficiencies, achieving 20% improvement in supply chain efficiency and 15% reduction in excess inventory holding costs.
  • Developed and automated inventory & shipment reports using Power BI and Advanced Excel, providing real-time visibility into key operational metrics.
  • Created and presented periodical KPI reports (inventory turnover, shipment accuracy, on-time delivery) to stakeholders, streamlining reporting process and reducing manual reporting time by 30%.
  • Collaborated with cross-functional teams to implement process improvements while maintaining data integrity and compliance.
  • Transitioned from part-time to full-time role after completing studies, enhancing commitment to operational effectiveness.

Customer Service Executive (Finance & Operations Focus)

The South Indian Bank
Hyderabad, India
08.2021 - 05.2023
  • Analysed customer transaction data and financial documentation, maintaining 99% accuracy in compliance with banking regulations.
  • Reviewed operational reports and streamlined workflows between customer service and finance teams, contributing to a 15% reduction in complaint escalations.
  • Delivered data-backed insights and recommendations to improve process efficiency and customer satisfaction.

Data Analyst (Project-Based)

GPC Asia Pacific
  • Delivered recommendation report with actionable insights, contributing to 12% reduction in recruitment costs, 18% improvement in offer acceptance rates, and 25% faster time-to-hire, with estimated annual savings of AUD 85,000+.
  • Presented findings to HR and finance stakeholders, supporting data-driven enhancements to compensation and hiring strategies.
  • Conducted salary structure and job posting analysis using advanced Excel and Power BI dashboards to visualise compensation trends and market benchmarks.

Education

Master of Science - Business Analytics

Melbourne Institute of Technology
Melbourne, VIC

Master of Business Administration (MBA) - Finance

Lovely Professional University (Online)
Punjab, India

Bachelor of Science - Electronics Technology

Loyola Academy Degree & PG College
Hyderabad, India

Skills

  • Data Analysis and Visualization (Power BI, Advanced Excel)
  • SQL Querying & Data Cleaning
  • Data Modelling, Automation & AI Tool Implementation (100 tools)
  • Predictive Analytics
  • Operational & Financial Reporting
  • KPI development
  • Workflow Automation and Process Optimization
  • Business Process Improvement
  • Business Process Analysis
  • Market Research Analysis
  • Stakeholder management
  • Excel functions

Certification

  • Employee of the Quarter – The South Indian Bank (2022)
  • Outstanding Data Analysis Award – GPC Asia Pacific (Project)
  • Innovation in Automation Award – Gourmet Brokers (2024)

Availability

Immediate for full-time roles

Work Rights

Authorised to work full-time in Australia

Timeline

Business Analyst

Gourmet Brokers
11.2023 - Current

Customer Service Executive (Finance & Operations Focus)

The South Indian Bank
08.2021 - 05.2023

Data Analyst (Project-Based)

GPC Asia Pacific

Master of Science - Business Analytics

Melbourne Institute of Technology

Master of Business Administration (MBA) - Finance

Lovely Professional University (Online)

Bachelor of Science - Electronics Technology

Loyola Academy Degree & PG College

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Prudhvi Konduru