Summary
Overview
Work History
Education
Skills
Timeline
References
Hobbies and Interests
References
Hobbies and Interests
Generic
Prue Harrington

Prue Harrington

Grovedale,Victoria

Summary

I am a highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

I am hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I am organised, motivated, and eager to apply time management and organisational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. I am also an ambitious, career-focused job seeker, anxious to obtain an entry-level New Homes Sales Consultant position to help launch my career while achieving company goals.

Overview

8
8
years of professional experience

Work History

Display Host

ABN Group
Geelong, VIC
10.2023 - Current
  • Meeting and greeting clients, generating opportunities.
  • Maintaining the office area and the Display houses
  • Making appointments to see the sales consultant.
    Working on Preliminary Quotes
  • Drawing Sitings
  • Making house and land packaged
  • Form stacking
  • DocuSign
  • Engaging with clients, discussing the build process, looking at floor plans, facades, land, and financing referrals.
  • Informed customers of special promotions.
  • Analyzed customer feedback data to identify trends in product preferences or sales performance.
  • Conducted tours of model homes for prospective buyers and answered questions about the features, amenities, and benefits of living in the new home community.
  • Performed administrative tasks such as scheduling appointments or processing paperwork.
  • Drafted contracts, purchase agreements, closing statements and leases.
  • Utilized various software programs such as Microsoft Office Suite or Salesforce CRM to track leads or manage client data.
  • Provided detailed information on floor plans, design options, and current incentives to potential buyers.
  • Established relationships with vendors who provide services such as landscaping or interior design for clients' homes.
  • Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
  • Communicated with clients to determine property needs and budget constraints.
  • Assisted clients with new home buying processes by coordinating with referring lenders to facilitate mortgage qualification.
  • Explained financial requirements and analytical data to potential buyers and sellers.
  • Maintained a comprehensive knowledge of the local real estate market including pricing trends, competitive offerings, and availability of land parcels.
  • Supported other team members by providing assistance when needed.
  • Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
  • Researched applicable zoning laws and regulations related to real estate development projects.
  • Worked with cross-functional teams to achieve goals.

Abode Inspiration Show Room Host

ABN Group
Geelong, VIC
10.2022 - 12.2023
  • Worked closely with Interior designer and electrical teams to ensure feature specifications were understood and implemented correctly.
  • Recommended policy changes to improve marketing tactics and strategies.
  • Provided technical guidance during troubleshooting efforts when needed.
  • Generated reports detailing progress against goals set by executive team members.
  • Coordinated tours for showcasing included products and upgrades.
  • Extensive product knowledge is given to clients.
  • Worked closely with customers to determine appropriate marketing offerings and strategies for the best design and budget-friendly decisions.
  • Answered questions, pointed out overlooked features, and offered further details about products or other building questions they had.
  • Explained product knowledge in a clear, concise manner to ensure understanding by all clients.
  • Assisted in developing tour programming to enhance guest experience.
  • Conducted daily inspections of the showroom to make sure everything was in good condition.
  • Greeted and assisted customers with booking reservations and answering additional questions, both in person and over the phone.
  • Developed client relationships to achieve a high level of satisfaction.
  • Facilitated tours to groups of up to 10.
  • Providing an exceptional level of service to all clients for a guided tour of the showroom, upholding and continuously improving our Customer Experience
  • Warmly welcome and greet visitors upon entry.
  • Understanding their wants and needs when designing their new home.
  • Communicating and collaborating by partnering with Interior Design teams to ensure a seamless handover, as well as supporting the Interior Design team to maintain the presentation of the Showroom.
  • Booking and scheduling showroom tours for clients
    The ability to deliver a fantastic customer experience by proactively building collaborative relationships.

Sales

Fletchers Choices Flooring
03.2023
  • Customer service
  • Delivering products knowledge
  • Discussing where the flooring is going, colour scheme of the house, furniture, if there are pets, children, the use of the house etc
  • To guide them in the right directing
  • Loaning out samples
  • Learning two different software programs, BOS, and TRELLO
  • Booking in measures, writing up quotes then ordering the products
  • Working as a team
  • Answering the phone
  • Replying to online enquiries.

House cleaning

Absolute domestic
01.2016
  • Skills same as above

Health care worker/ Constant patient observer

Barwon Health
  • Assisting patients with dementia, delirium, eating disorders, suicidal, intellectual disabilities
  • Looking after patients after surgery who need extra care
  • Behavior charting
  • Assist with feeding and Food charting
  • Personal care and Toileting
  • Helping nurses when needed.

Community care worker

City Of Greater Geelong
  • PCA and Cleaner
  • Showering of clients
  • Transporting to appointments or shopping
  • Did shopping for clients
  • Social visits
  • Cleaning - vacuuming, mopping, cleaning bathrooms.

PCA and Cleaner

Homestyle, Belmont Grange
  • PCA
  • Getting residents up and showering or putting to bed
  • Escorting residents to the dining room
  • Serving meals and feeding residents
  • Toileting
  • Using hoists
  • Conversing with the residents
  • Checking glucose levels and taking i.e., blood pressure
  • Cleaning
  • Sweeping, vacuuming, mopping bedrooms, communal areas, dining rooms and reception, cleaning bathrooms, bedrooms, and dining rooms.

Owner - Harrington Cleaning Crew

  • Domestic and commercial cleaning
  • General house vacuuming, mopping, dusting, glass cleaning
  • Whole house cleaning: Bathrooms and toilets, kitchens, laundries
  • Washing dishes
  • Cleaning windows, ledges, and runners
  • Ironing/folding
  • Cupboard re-organisation
  • Cleaning fans, light fixtures
  • Wall cleaning, architraves, and cobweb removal
  • Oven cleaning
  • Changing bed linen and making beds
  • Reporting Safety Issues
  • Organising rosters, BAS, tax, and timesheets.

Franchisee

Jim’s Mowing Franchise
  • Mowing, edging, and blowing
  • Weeding, mulching, pruning, hedging
  • Litter management
  • Skills using a variety of machinery
  • Landscape and infrastructure maintenance tasks including irrigation, drainage, paths, and other landscape maintenance and construction projects as needed
  • Computer Skills such as calendar management
  • Customer Service when working and liaising with clients
  • Bas and Tax lodgement skills.

Personal Care Assistant

Blue Cross
  • Getting residents up and showering or putting to bed
  • Escorting residents to the dining room
  • Serving meals and feeding residents
  • Toileting
  • Using hoists
  • Chatting with the residents
  • Checking glucose levels and taking observations i.e., blood pressure.

Family Daycare (Educator)

City of Greater Geelong
  • Ability to design, plan, implement, and lead educational programs and activities
  • Computer competences with time sheets, BAS lodgements and tax returns
  • Strong intentional communication skills providing instruction to children
  • Patience, self-control skills and perseverance
  • Extensive knowledge of the needs of toddlers and infants
  • Provide emotional support for distressed children
  • Ability to provide affection, security, and comfort
  • Building personal relationships with parents and children alike.

Education

Diploma of Interior Design -

The Interior Design Institute
12.2021

Certificate of Interior Design -

The Interior Design Institute
12.2021

Certificate III in Aged Care -

Australian Business and Retail Academy
12.2011

Certificate III in Children’s Services -

Gordon Institute of Tafe
12.2009

Diploma of Community Services (Welfare Studies) -

Gordon Institute of Tafe
12.2003

Certificate IV in Community Services (Youth Work) -

Gordon Institute of Tafe
12.2001

Skills

  • Project managing
  • Painting
  • Wallpapering
  • Tiling
  • Restoring furniture
  • Re grouting showers
  • Room styling
  • Storage solutions
  • Sketchup
  • Gardening
  • Sewing
  • Cooking
  • Time management
  • Communication
  • Demolition
  • Telephone Reception
  • Reservations Management
  • Team Collaboration
  • POS Software
  • Customer Service
  • Event Planning
  • Positive and Professional
  • Cleaning and Sanitation
  • Special Dietary Requirements

Timeline

Display Host

ABN Group
10.2023 - Current

Sales

Fletchers Choices Flooring
03.2023

Abode Inspiration Show Room Host

ABN Group
10.2022 - 12.2023

House cleaning

Absolute domestic
01.2016

Diploma of Interior Design -

The Interior Design Institute

Certificate of Interior Design -

The Interior Design Institute

Certificate III in Aged Care -

Australian Business and Retail Academy

Certificate III in Children’s Services -

Gordon Institute of Tafe

Diploma of Community Services (Welfare Studies) -

Gordon Institute of Tafe

Certificate IV in Community Services (Youth Work) -

Gordon Institute of Tafe

Health care worker/ Constant patient observer

Barwon Health

Community care worker

City Of Greater Geelong

PCA and Cleaner

Homestyle, Belmont Grange

Owner - Harrington Cleaning Crew

Franchisee

Jim’s Mowing Franchise

Personal Care Assistant

Blue Cross

Family Daycare (Educator)

City of Greater Geelong

References

  • Rhys Duncan, Showroom Operations Manager, ABN Group Victoria (Boutique Homes), 0400 568088
  • Rowan Huxhagen, New Home Sales Consultant ABN Group Victoria (Boutique Homes), 0459 466 378
  • Sarah Young, Showroom and Training Coordinator, ABN Group Victoria (Boutique Homes), 0405 294 472

Hobbies and Interests

  • Sewing
  • Quilting
  • House improvements
  • Entertaining
  • Craft
  • Exercise
  • Interior painting
  • Restoring furniture
  • Tiling
  • Wallpapering
  • Room Styling
  • Interior Design
  • Architecture
  • Real Estate
  • Gardening

References

  • Rhys Duncan, Showroom Operations Manager, ABN Group Victoria (Boutique Homes), 0400 568088
  • Rowan Huxhagen, New Home Sales Consultant ABN Group Victoria (Boutique Homes), 0459 466 378
  • Sarah Young, Showroom and Training Coordinator, ABN Group Victoria (Boutique Homes), 0405 294 472

Hobbies and Interests

  • Sewing
  • Quilting
  • House improvements
  • Entertaining
  • Craft
  • Exercise

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Prue Harrington