Pruthesh Vyas
Caddens,NSW
Summary
Motivated business professional bringing 18 years of entrepreneurial and Professional experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Business Owner/Operator
Mr. Spaghetti
08.2022 - Current
- Delivered consistent profitability with meticulous expense tracking and prudent financial decision-making practices.
- Optimized inventory management systems to reduce waste, improve stock turnover rate, and minimize out-of-stock occurrences.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Trained and guided team members to maintain high productivity and performance metrics.
- Successfully navigated challenges during Economic Downturns like Inflation and Rate Increases but still achieved and maintaining business profitability by 48% annual revenue growth.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly leads to 98% satisfaction on Customer Reviews.
Area Manager
Domino's Pizza Enterprise Ltd.
03.2011 - 09.2022
- Formulate advantageous business development strategies to ensure long-term success
- Set standards and objectives for different stores and departments
- Optimize and oversee operations to ensure efficiency
- Lead team of 6 store managers towards effective collaboration and attainment of goals
- Undertake sound financial management to ensure stores are profitable and stay within budget
- Ensure compliance with company’s policies and operational guidelines
- Deal with problems by providing creative and practical solutions
- Evaluate performance using key metrics and address issues to improve it
- Report to senior executives on progress and issues
- Assist upper management in decisions for expansion or acquisition.
- Increased overall sales by 30% through capitalizing on new potential opportunities.
- Supervised 6 locations to enforce high-quality standards of operation.
Customer Service Manager
Woolworth's Supermarkets
04.2008 - 03.2012
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Recruit, mentor and develop customer service agents and nurture environment where can excel through encouragement and empowerment
- Keep ahead of industry’s developments and apply best practices to areas of improvement
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities.
Education
Master of Commerce (Specializing in Accounting) -
University of Ballarat
Sydney, NSW06.2009
Bachelor of Commerce - Accounting And Finance
Gujarat University
India2005
Skills
- Excellent organizational and time management skills by Schedule Management
- Ability to priorities and manage multiple and competing work tasks and deliver to agreed deadlines by Work Planning and Prioritization
- Ability to work with Strategic Decision-Making
- Strong customer service skills, particularly ability to work with various people by by Relationship Building
- Exceptional interpersonal skills with ability to work with broad range of people from variety of backgrounds and experiences, including cultural sensitivity and cross-culture communication by Teamwork and Collaboration
- Advanced computer skills including word processing, spreadsheets and database applications
- Ability to promote product by using various Marketing Strategies
- Ability to negotiate Purchasing and planning
- Operations Management to improve business profitability
- Coaching and Mentoring to new staff and always lead by Example
Certification
Food Safety Supervisor Certificate, 02/01/20, 02/01/25
Languages
English
Gujarati
Hindi
References Available
True
Attributes
- Courteous, with high levels of professionalism, confidentiality and discretion.
- Positive and collaborative team player.
- High attention to detail.
- Adaptability and flexibility to changing work environments and requirements.
- Take responsibility for own actions, accept constructive feedback and advice and act on it.
Timeline
Business Owner/Operator
Mr. Spaghetti
08.2022 - Current
Area Manager
Domino's Pizza Enterprise Ltd.
03.2011 - 09.2022
Customer Service Manager
Woolworth's Supermarkets
04.2008 - 03.2012
Master of Commerce (Specializing in Accounting) -
University of Ballarat
Bachelor of Commerce - Accounting And Finance
Gujarat University
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