PRUTHVI V

• The Good Guys Point of Sale Application comprises of Web application as well as Mobile application where the testing involves in Creation of Sale order parallel with Dockets and picking, Packing and Dispatching it through its multiple individually operated application.
• Worked with the Extensive Retail application, having multiple integrated POS applications like MobilePOS, Despatch, Picking, Packing, Stock Receipting, and MoveIT, Fareye, and verifying the changes in transaction types in the database.
• Performed device testing with PDA (Personal Digital Assistance) for Stock receipting, Dispatching, Scanning barcode and placing orders and tracking it successfully.
• Performed load testing on applications using Jmeter for Configuration changes to verify stability under stress conditions.
• Proficiency in using Application Insights for test management and tracking. Familiarity with Agile methodologies and frameworks.
• Used Postman API to store and manage API specifications, documentation, workflow recipes, test cases and results, and metrics.
• Participate in sprint planning and requirements review meetings to identify, document, and track bug tickets.
• Assist with troubleshooting production issues in partnership with our Reliability Engineering team, as well as the DevOps and Application Development teams.
• Experience in using testing tools that include like Azure DevOps and its extensions, such as Browser Stack, Test and Feedback to maintain and prepare the test artefacts related to testing in the tool sets
• Worked with Application Insights to check Azure logs and keep track of updated dockets and its exceptions on each action encounters.
• Used AccelQ and Leapwork as part of building automation scripts for regression scenarios.
• Used JB-Hifi work management tool to operate the Consignments and stock managements.
• Experience in supporting Business for User Acceptance Testing and Production Verification Testing as per project requirements
• Involved in new upcoming projects 'FarEye' works on implementation of Slots and Reserving management of the orders placed by a customer.

• Managed inventory of IT assets including software licenses, hardware, and accessories.
• Participated in after-hours support rotation to address critical system issues as needed.
• Guided users through password resets and account unlocks using established security protocols.
• Installed, configured, and updated software applications according to company guidelines.

Project: Core Banking System Modernization / Online Banking Portal / Payment Gateway Testing
Domain: Banking & Financial Services

Responsibilities:

• Collaborated with cross-functional teams including Business Analysts, Developers, and Product Owners to understand business requirements for retail and corporate banking modules.
• Designed and executed comprehensive test plans, test cases, and test scripts for web and mobile banking applications (Account Management, Funds Transfer, Bill Payments, Credit/Debit Card Management).
• Performed functional testing (using tools like JIRA, Postman, and JMeter) across multiple environments (UAT, SIT, Production).
• Executed functional, regression, integration, and API testing to validate banking transactions, interest calculations, and compliance with banking regulations (SOX, KYC, AML).
• Led the validation of payment gateway integrations (SWIFT, ACH, RTGS, NEFT) and verified end-to-end transaction flows.
• Performed smoke and regression test suites to improve test efficiency by 40%.
• Participated in daily stand-ups, sprint planning, and retrospectives in an Agile/Scrum environment, ensuring timely defect triage and sprint delivery.
• Worked closely with data teams to validate data integrity and correctness in backend systems using SQL queries.
• Generated detailed test reports and metrics for senior management to assess product readiness and quality.

Environment/Tools:
JIRA, Confluence, Postman, SQL, , Agile, Git, JMeter

Key Achievements:

• Reduced production defects by 30% through early defect identification and test automation.
• Played a key QA role in the successful launch of a digital loan origination system within deadline and with minimal post-go-live issues.

QA Analyst – Wealth Management Program

Project: Digital Wealth Management Portal / Portfolio Management System
Domain: Wealth Management & Investment Services

Responsibilities:

• Validated functionality across modules including portfolio allocation, trade order management, client onboarding, risk profiling, financial planning, and investment product selection.
• Designed and executed test cases for various investment instruments: mutual funds, ETFs, bonds, equities, and alternative investments.
• Conducted thorough UI, functional, regression, backend (DB), and API testing on investor and advisor portals.
• Performed data validation using SQL to verify portfolio balances, NAV calculations, and historical performance tracking.
• Validated compliance rules (e.g., SEC, MiFID II, FINRA) ensuring suitability and risk tolerance checks were enforced before trade execution.
• Used Selenium with Java to automate critical regression flows including client onboarding, model portfolio rebalancing, and trade confirmations.
• Conducted API testing with Postman and REST Assured to validate integration with third-party market data providers and custodians.
• Participated in Agile ceremonies, worked closely with Product Owners and Wealth Managers to understand business logic, especially for tax-loss harvesting, rebalancing algorithms, and fee computations.
• Reported and tracked defects using JIRA, and collaborated with the DevOps team to ensure seamless release deployments via Jenkins CI/CD.
• Engaged in UAT support with wealth advisors and business stakeholders to validate key flows such as goal-based investing and asset reallocation.

Environment/Tools:
JIRA, Confluence, Postman, SQL Server, Agile, SOAP UI, Excel Macros

Key Achievements:

• Identified key logic flaw in the rebalancing engine that could have led to $10M in client misallocations.
• Reduced test cycle time by 50% by implementing automated regression for quarterly release cycles.
• Contributed to the successful rollout of a new client risk profiling tool that increased advisor adoption by 70%.

QA Analyst – Insurance Policy & Claims Management System

Project: Digital Transformation of Policy Administration and Claims Processing System
Domain: Insurance (Life, Health, and P&C)

Responsibilities:

• Reviewed business requirements and collaborated with BAs and developers to design test strategies for policy lifecycle (quote, bind, issue, renew, cancel, reinstate) and claims processing modules.
• Developed and executed test plans, test cases, and automated scripts for insurance products including auto, home, health, and life insurance.
• Conducted functional, regression, integration, system, and UAT testing on customer and agent-facing portals.
• Validated complex business logic for underwriting rules, premium calculations, endorsements, deductibles, and rider benefits.
• Performed API testing (REST/SOAP) for third-party integrations such as rating engines, DMV services, reinsurance partners, and payment gateways.
• Used SQL for backend verification of customer data, policy records, claim history, and premium tables.
• Executed data-driven testing to validate rating algorithms and rule configurations across multiple states and coverages.
• Worked closely with the compliance and actuarial teams to ensure adherence to state regulations and policy form compliance.
• Logged and tracked defects using JIRA and contributed to triage meetings and defect RCA (Root Cause Analysis).
• Participated in Agile ceremonies (daily stand-ups, sprint planning, backlog grooming) and supported end-to-end testing during each sprint cycle.

Environment/Tools:
Postman, JIRA, Confluence, Oracle DB, SQL, SOAP UI, Agile

Key Achievements:

• Improved QA efficiency by 40% by automating repetitive test cases for policy renewal and claim adjudication flows.
• Detected critical issue in premium calculation logic that saved the client from regulatory penalties.
• Played a key role in successful rollout of a new mobile app for policyholders, resulting in a 25% increase in customer self-service engagement.

• Company Overview: Action is a Web Application project mainly comprises of dealing with managing the scheduling and deploying the technician to the work location, Vacation plan, Technician availability, Time reporting, Total time worked.
• Extensively worked in creating scripts using Cucumber framework, wrote Test plans, Test coverage Strategies and managed test data for frontend and backend service testing.
• Provided Support to SIT and UAT team for their sign off and managed centralized defect management area and process.
• Used Rally as project tracking tool/Defect tracking/Test case Management tool.
• Used Jenkins to automate all kind of Testing.
• Worked in a fast pace agile environment (2 weeks of sprint), Attended sprint planning on beginning of each sprint and retro at end of each sprint and in the middle we had mid sprint review/product backlog review (PBR) meeting to go over to our backlog and prioritized User stories and estimated points.
• Attended QA Sync up Meetings Every week to discuss problems and provide solutions between entire QA Teams in project.
• Test case planning based on business and functional/technical requirements.
• Assist in exploratory testing and utilization of targeted manual testing to identify issues.
• Action is a Web Application project mainly comprises of dealing with managing the scheduling and deploying the technician to the work location, Vacation plan, Technician availability, Time reporting, Total time worked.

• Company Overview: Mobile Interface is a Web/Mobile Application mainly comprises of dealing with technician day to day activities of job handling, Scheduling, Time reporting, Total time worked, Work Completion.
• Participation in Overall Integration testing involving with message services inbound/outbound.
• Performed Functional, Compatibility, Interrupt, Accessibility, Performance and Security testing.
• Testing developed new features and maintaining existing applications.
• Participation in checking health of application on daily basis.
• Participation in report generation of daily test execution.
• Actively seek out and report application blocking issues.
• Participation in testing application on all android devices (Note2, Note3, Note 5).
• Mobile Interface is a Web/Mobile Application mainly comprises of dealing with technician day to day activities of job handling, Scheduling, Time reporting, Total time worked, Work Completion.