Pruthvi Venugopal
Werribee,VIC
Summary
Innovative professional in computer-related fields known for maintaining high productivity and efficient task completion. Skilled in software development, data analysis, and cybersecurity with an aptitude for solving complex problems. Excel in teamwork, communication, and adaptability, ensuring successful collaboration and project delivery.
Overview
4
4
years of professional experience
Work History
System Associate
The Good Guys
Melbourne, VIC
01.2024 - 06.2025
- Assisted users with troubleshooting and technical support for system issues.
- Collaborated with cross-functional teams to streamline system processes and workflows.
- Conducted training sessions for staff on new system features and best practices.
- Analyzed user feedback to enhance system functionality and usability.
- Documented system procedures and created user manuals for reference.
- Monitored system performance and reported issues to IT management promptly.
- Implemented software upgrades to ensure compliance with industry standards.
Front Desk Receptionist
Infosys
Melbourne, VIC
04.2023 - 01.2024
- Greeted and assisted visitors with friendly and professional service.
- Managed phone calls, directing inquiries to appropriate departments efficiently.
- Scheduled appointments and maintained calendar for office staff effectively.
- Processed incoming and outgoing mail, ensuring timely delivery.
- Maintained cleanliness and organization of the front desk area consistently.
- Assisted in maintaining office supply inventory and ordering supplies as needed.
System Analyst Intern
CGI
Bengaluru, Karnataka
06.2021 - 06.2023
- Analyzed system requirements for efficient software solutions
- Assisted in troubleshooting technical issues and system errors
- Collaborated with team to implement software upgrades
- Conducted data analysis to support decision-making processes
- Participated in testing software applications for functionality
Education
Bachelor of Science - Information Technology
VTU
India06-2015
Skills
- Technical support
- System troubleshooting
- User training
- Process improvement
- System documentation
- Data analysis
- Customer service
- Issue reporting
- Attention to detail
- Effective communication
- Time management
- Team collaboration
- Requirements gathering
Timeline
System Associate
The Good Guys
01.2024 - 06.2025
Front Desk Receptionist
Infosys
04.2023 - 01.2024
System Analyst Intern
CGI
06.2021 - 06.2023
Bachelor of Science - Information Technology
VTU
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