PRYASHA KHANNA
Blacktown
Summary
Highly motivated and positive individual with great organisational and communication skills. Customer service master and efficient problem solver. Deftly manage administrative functions of the practice. Provide thorough answers and solutions and provide an exceptional customer experience. Ability to multi-task, prioritise, and manage time effectively. Excellent critical and creative thinking and analytical skills.
Overview
7
7
years of professional experience
Work History
Student Support and Success Lead
TrEd College
02.2025 - Current
- Mentored struggling students through personalised tutoring sessions, resulting in improved academic performance.
- Expanded curriculum offerings by developing new courses based on student interests and industry trends.
- Improved student engagement with interactive learning techniques.
- Generated reports detailing findings and recommendations.
- Maintained and database systems (RTO Manager and PRISMS) to track and analyse operational data.
- Maintain student's enrolment on database system.
- Monitor and lead all branches SSOs.
Student Support and Admission Officer
TrEd College
10.2022 - 02.2025
- Accepting and filtering student applications
- Assessing applications according to our eligibility criteria
- Organizing and filing of recruitment documentation
- Providing consultations with prospective students when requested
- Referring prospective students to specific program directors for additional information (when needed)
- Processing student registration and payment
- Communicate with applicants about their application status, including acceptance/rejection
- Responding to information requests
- Participating in (or delivering) info sessions if needed
Area Manager
Subway Restaurant
02.2018 - 10.2022
- Managed quality assurance program including on site evaluations, internal audits and customer surveys
- Resolved challenging customer complaints to full satisfaction
- Developed, implemented and managed business plans to promote profitable food and beverage sales
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Prepared for and executed new menu implementations
- Effectively managed payroll and weekly reports of restaurant
Childcare Educator (placement)
Hornsby Montessori
02.2021 - 05.2021
- Monitoring and supervising the children constantly
- Supervises the hygiene of children
- Encourage children to develop social skills
- Maintain a clean and organized environment
- Preparing and serving meals
- Instruct children in personal hygiene
Education
Bachelors in Social Work -
Sydney Metropolitan
03.2028
Graduate Certificate in Statutory Child Protection -
Tred College
07-2022
Diploma of Child, Youth And Family Intervention -
TrEd College
Macquarie Park, NSW06-2022
Diploma of Early Childhood Education And Care -
Tred College
Macquarie Park, NSW05-2021
First Aid And CPR - HLTAID003
Tred College
Macquarie Park, NSW08.2019
Skills
- Self-motivated
- Customer service-oriented
- Creative
- Time Management
- Quick Learner and Adaptive
Timeline
Student Support and Success Lead
TrEd College
02.2025 - Current
Student Support and Admission Officer
TrEd College
10.2022 - 02.2025
Childcare Educator (placement)
Hornsby Montessori
02.2021 - 05.2021
Area Manager
Subway Restaurant
02.2018 - 10.2022
Bachelors in Social Work -
Sydney Metropolitan
Graduate Certificate in Statutory Child Protection -
Tred College
Diploma of Child, Youth And Family Intervention -
TrEd College
Diploma of Early Childhood Education And Care -
Tred College
First Aid And CPR - HLTAID003
Tred College
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