Puapii Piho
Narre Warren North,VIC
Summary
As a dynamic and results-driven professional, I excel in all assigned tasks as well as in leadership roles, demonstrating a proven ability to delegate tasks efficiently and cultivate a collaborative team environment. My effective communication skills enable me to effectively liaise with stakeholders, ensuring alignment and achieving common objectives. I am highly motivated and diligent, with an unwavering commitment to punctuality and reliability. With a strong aptitude for strategic planning and execution, I consistently deliver projects with precision and excellence. I am eager to leverage these strengths in a challenging and impactful new opportunity.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Machine Operator (Night Shift)
National Aluminium PTY, LTD,
Dandenong, VIC
09.2024 - Current
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Operated and controlled extrusion, stretcher and moulding equipment.
Pick Packing - Seasol
Staff Australia (Agency)
Boronia, VIC
08.2024 - 09.2024
- Picking orders to dispatch accordingly and efficiently.
- Handled equipment to streamline warehouse operations.
- Operated forklift to manage inventory efficiently.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility...
Warehouse and Distribution Team Leader
Pacific Biofert
Auckland, New Zealand
12.2022 - 05.2024
- Manage and implement daily operational activities.
- Coordinated and scheduled dispatch trucks for customers.
- Manufacture and blend liquid fertilizer according to precise recipes for various volumes.
- Conducted regular inventory audits to maintain accurate stock records and prevent stockouts or excess inventory buildup.
- Facilitated smooth communication between warehouse and sales teams, ensuring accurate and timely order fulfillment.
Manufacturing and Warehouse Operator
Pacific Biofert
Auckland, New Zealand
07.2022 - 12.2022
- Packaged raw products into 2kg, 5kg, and 25kg bags for distribution.
- Palletised goods for efficient distribution.
- Manufacture raw material ranging from 1T to 200T for production.
- Handled loading and unloading of trucks
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
Maintenance and Renovations
Pacific Resort Rarotonga
Rarotonga, Cook Islands
04.2020 - 07.2022
- Performed daily tasks promptly and efficiently.
- Utilized handheld power tools for building projects.
- Conducted routine inspections of rooms.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Activities Manager
Pacific Resort Rarotonga
Rarotonga, Cook Islands
10.2018 - 04.2020
- Managed a team of activity coordinators, providing training and support to ensure consistent high-quality experiences for guests.
- Provide absolute guest and staff satisfaction.
- Managed wage approvals and weekly reporting for budgeting, staffing, daily operations, guest feedback and glass bottom boat cruises.
- Oversee daily operations for effective execution.
- Maintained team readiness through first aid certification initiatives.
- Implemented water safety protocols through staff training programs.
- Reduced activity-related complaints by implementing regular feedback sessions with guests and staff.
- Managed inventory control, tracking usage, and replenishing supplies to maintain optimal levels for seamless operation of all activities.
- Increased returning guest ratio by consistently providing memorable experiences through engaging activities tailored to individual preferences.
Team Leader
Little Polynesian Resort
Rarotonga, Cook Islands
03.2018 - 10.2018
- Conducted thorough room inspections to maintain quality standards.
- Conducted daily briefings to ensure team alignment.
- Ensure effective communication with Hotel Manager regarding guest issues.
- Handle guest complaints with a professional approach.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Activities and GSA Supervisor
Pacific Resort Rarotonga
Rarotonga, Cook Islands
07.2017 - 03.2018
- Managed department's daily activities to maintain efficient workflow.
- Demonstrated leadership abilities to enhance team performance.
- Enhanced customer satisfaction by promptly responding to inquiries.
- Worked alongside various departments to meet company objectives.
- Facilitated growth of junior employees.
GSA Supervisor
Pacific Resort Rarotonga
Rarotonga, Cook Islands
09.2016 - 07.2017
- Streamlined communication processes with HK, maintenance, porters, and GSAs.
- Daily team briefings and HOD meetings.
- Room and maintenance checks for arrivals and departures.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
GSA
Pacific Resort Rarotonga
Cook Islands
02.2016 - 09.2016
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
Activities Coordinator
Pacific Resort Rarotonga
Cook Islands
04.2015 - 02.2016
- Handled everyday responsibilities and engaged guests in scheduled events.
- Managed scheduling for snorkel cruise trips and captained the cruise boat.
- Increased activity participation by maintaining a welcoming and inclusive environment for all attendees.
- Developed innovative themes and activities tailored for children between 4 and 12 years.
Cultural Performer and Tour Guide (part Time)
Te Vara Nui Cultural Village
Rarotonga, Cook Islands
08.2010 - 06.2017
- Showcased Cook Island traditions via musical and dance presentations.
- Presented Cook Islands historical insights.
- Engaged with audiences to create memorable experiences at live performances.
Tour Guide
Coconut Tours
Rarotonga, Cook Islands
01.2009 - 04.2015
- Conducted safety induction sessions for guests operating quad bikes.
- Applied mechanical expertise to maintain quad bikes and buggy’s.
- Analyzed historical developments and their impact on Cook Islands society.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
Security Officer (Night Shift)
Vara’s Backpackers
Rarotonga, Cook Islands
11.2008 - 10.2011
- Welcomed guests with professionalism and courtesy to foster a friendly environment.
- Monitored premises to identify irregularities and communicated them to management.
- Maintained secure environment for guests.
- Oversaw the handling of arrivals and departures.
Education
NCEA Level 1 -
Tereora College (Cook Island)
Rarotonga, Cook Islands 2006
Sports Science -
SENZ Sports Academy
Rarotonga, Cook IslandsBusiness Management - First Line Management
Cook Island Tertiary Training Institute
Rarotonga Cook Islands 11.2018
Security Level 2 - Security
Cook Islands Tertiary Training Institute
Rarotonga, Cook Islands 10.2019
Forklift
TDT Training Australia
Hallam, VICSkills
Shipping procedures
Forklift Operation
Teamwork and Collaboration
Quick Learner
Problem-Solving
Customer Service
Time Management
Attention to Detail
Dependable and reliable
Multitasking
Motivated Team Player
Reliability
Excellent Communication
Heavy Lifting
Team building
Self Motivation
Professionalism
Awardsacknowledgements
- Awarded Department of the year 2018
- Awarded Rising star 2015
- Awarded and Acknowledged for Air New Zealand Best family Resort 2018 Cook Islands.
Accomplishments
- Received 2018 Air New Zealand Best family resort.
Certification
- First line Management level 3
- Security level 2
- Surf life saving
- Boat Masters
- Forklift License
Languages
Cook Island Māori
Native or Bilingual
English
Native or Bilingual
Reference
- Christian Tilo - National Aluminium PTY LTD. Supervisor. Mob: +61 426 873 240
- Bill Sinclair Former Owner – Pacific Biofert New Zealand. Mob: +64 21 623 164.
- Dean Risetto. Current Owner – Pacific Biofert New Zealand. Mob: +64 27 477 3583
- Ani Thompson. Regional Manager – Pacific Resort Rarotonga. Mob: +682 53731.
- Travel Akanoa (Character Reference). Operations Manager – Sustainable Earth Solutions Group Australia. Mob: +61 420 629 392
Timeline
Machine Operator (Night Shift)
National Aluminium PTY, LTD,
09.2024 - Current
Pick Packing - Seasol
Staff Australia (Agency)
08.2024 - 09.2024
Warehouse and Distribution Team Leader
Pacific Biofert
12.2022 - 05.2024
Manufacturing and Warehouse Operator
Pacific Biofert
07.2022 - 12.2022
Maintenance and Renovations
Pacific Resort Rarotonga
04.2020 - 07.2022
Activities Manager
Pacific Resort Rarotonga
10.2018 - 04.2020
Team Leader
Little Polynesian Resort
03.2018 - 10.2018
Activities and GSA Supervisor
Pacific Resort Rarotonga
07.2017 - 03.2018
GSA Supervisor
Pacific Resort Rarotonga
09.2016 - 07.2017
GSA
Pacific Resort Rarotonga
02.2016 - 09.2016
Activities Coordinator
Pacific Resort Rarotonga
04.2015 - 02.2016
Cultural Performer and Tour Guide (part Time)
Te Vara Nui Cultural Village
08.2010 - 06.2017
Tour Guide
Coconut Tours
01.2009 - 04.2015
Security Officer (Night Shift)
Vara’s Backpackers
11.2008 - 10.2011
NCEA Level 1 -
Tereora College (Cook Island)
Sports Science -
SENZ Sports Academy
Business Management - First Line Management
Cook Island Tertiary Training Institute
Security Level 2 - Security
Cook Islands Tertiary Training Institute
Forklift
TDT Training Australia