Summary
Overview
Work History
Skills
Timeline
Hi, I’m

Pui See Chen

Rhodes,NSW
Pui See Chen

Summary

Adept at enhancing operational efficiency and team collaboration, I excelled at New North Pty Ltd by implementing effective package handling techniques and training new hires, showcasing my heavy lifting and adaptability skills. My proactive approach resulted in a significant reduction in package damage rates, underscoring my ability to lead and innovate in fast-paced environments.

Overview

4
years of professional experience

Work History

New North Pty Ltd

Package Handler
03.2022 - Current

Job overview

  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
  • Helped train new employees in safe practices and warehouse procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assisted in receiving, stocking and distribution of merchandise.

Grocery & Gourmet Food

Management Trainee
09.2021 - 01.2022

Job overview

  • Improved management skills by participating in rigorous training programs and workshops.
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Gained knowledge of company policies, protocols and processes.
  • Acted with integrity, honesty, and knowledge to promote culture of company.
  • Reduced operational costs by negotiating favorable contracts with suppliers and vendors.
  • Strengthened client relationships, regularly communicating project updates and addressing concerns promptly.

Mina Home Kitchen

Cashier Supervisor
04.2021 - 09.2021

Job overview

  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Verified accuracy of daily cashier batches by checking receipts, checks, and cash.

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Adaptable to change
  • Maintaining equipment
  • Order picking and processing

Timeline

Package Handler
New North Pty Ltd
03.2022 - Current
Management Trainee
Grocery & Gourmet Food
09.2021 - 01.2022
Cashier Supervisor
Mina Home Kitchen
04.2021 - 09.2021
Pui See Chen