Puja Bhujel Khadka
Sydney,New South Wales
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Star Phones
Store Manager
Tuggerah, NSW
07.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Customer Care Representative
Call Center Solutions
Kathmandu, Nepal
02.2019 - 01.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
Education
Graduate Certificate Diploma - Master in Social Work Qualifying
Excelsia College Sydney
Macquarie Park, NSW08.2026
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Multitasking
- Active Listening
- Calm Under Pressure
- Critical Thinking
Timeline
Star Phones
Store Manager
07.2022 - Current
Customer Care Representative
Call Center Solutions
02.2019 - 01.2022
Graduate Certificate Diploma - Master in Social Work Qualifying
Excelsia College Sydney