Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Puja Thapa

Adelaide,Australia

Summary

Puja Thapa is a recent accounting graduate with strong analytical skills, a keen attention to detail, and a solid foundation in financial principles. I am eager to put practical experience and academic knowledge to use, to effectively contribute to your company.

Overview

5
5
years of professional experience

Work History

Assistant Restaurant Manager

KFC
Adelaide, Australia
08.2022 - Current
  • Coordinated inventory management and ordering of supplies for efficient service.
  • Handle customer complaints.
  • Ability to multitask.
  • Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety, and sanitation guidelines.
  • Monitored customer service standards and took corrective action when needed.
  • Monitored staff performance and provided constructive feedback for improvement.
  • Uses information at hand to make decisions and solve problems; includes others when necessary.
  • Assisted in managing daily restaurant operations and staff schedules.
  • Achievements
  • Team Member of the Quarter (November 2022).
  • Skills Champion (January 2023)
  • Fastest Manager of Marcamp Pty Ltd for the Period (December 2023)

Receptionist

Nageswori Creation
01.2020 - 03.2021
  • Develop the ability to deal with customers and ensure customer satisfaction.
  • Take and distribute messages for team members.
  • Handle and redirect customer queries.
  • Assist with the organization of company functions and events.
  • Schedule appointments.
  • Achievements
  • Maintained a customer satisfaction rate of 98.7% from April 2020 to March 2021.
  • Employer of the Month (August 2020)

Education

Kaplan Business School
Adelaide, SA
06.2025

Morgan International College
Kathmandu, Nepal
04.2021

Skills

  • Strong Excel skills
  • Accounting Software Proficiency
  • Attention to Details
  • Excellent written and verbal communication
  • Strong Organisational Skills
  • Team Player
  • Problem Solving
  • Financial Analysis
  • Ethics and Integrity

Languages

English
Native/ Bilingual
Nepali
Native/ Bilingual
Hindi
Professional

References

References available upon request.

Timeline

Assistant Restaurant Manager

KFC
08.2022 - Current

Receptionist

Nageswori Creation
01.2020 - 03.2021

Kaplan Business School

Morgan International College

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Puja Thapa