Summary
Work History
Education
Skills
Timeline
Generic

Pulkit Kumar Adlakha

Brisbane,QLD

Summary

A self-motivated individual with a positive approach and the ability to lead and motivate others whilst delivering effective business results. I can implement and maintain the brand standards and deliver an unforgettable guest experience. I want to succeed in a stimulating and challenging environment, building the success of the company while experiencing advancement opportunities.

Work History

Implementations Technician

Bepoz
Brisbane
  • Responsible to facilitate successful implementation of software application, networking and security functionality
  • Unpack hardware and configure software specific to client needs
  • Document all activities in a manner complaint with the company’s quality procedure
  • Work closely with internal company staff to manage workflow and communication
  • Assist to resolve hardware and software related issues at recently installed customer site
  • Assist with remote installation of products, support related task
  • Provide functional training to customer’s staff
  • Ensure that customer satisfaction is maintained.
  • Used coordination and planning skills to achieve results according to schedule

Porter

Hyatt Regency
Sydney
  • Responsible for smooth and efficient operation of the Front Office on a day-to-day basis, including the management of guest arrival and departure records
  • Performed cashiering duties as required in relation to foreign currency exchange, payments, charges and checking out; learned effective use of Opera PMS System and Micros Simphony Point of Sale
  • Maintained the professional appearance of the Front Desk with a focus on hospitality and enhancing guest experience

Floor Manager

Adyar Ananda Bhavan Harris
Sydney
  • Managing multiple online ordering portals
  • Creating plans and workflows for the efficient functioning of the restaurant
  • Managing their Point-of-Sale system with latest updates
  • Supervising and helping staff in daily work activity
  • Ensuring proper compliance with cash related reports
  • Deal with customer complaints in friendly and efficient manner.

General Service

Summit Care
Sydney, NSW
  • Checking on health of old and aged citizen
  • Preparing a care plan as per their needs
  • Working as part of operations teams for implementing KRONOS in the workforce.

Food and Beverage attendent

Taj Indian Masala
Sydney
  • Welcoming customer with smile and assist them towards table
  • Delivery of food and beverage in safe manner and as per guest’s requirement
  • Clearing and setting up of table
  • Support kitchen staff when it requires

Sales Executive

Crystal Car Wash Cafe Haberfield
Sydney
  • Greeting and serving customers as they enter the store
  • Advising and assisting customers
  • Handling complaints or forwarding serious issues to the manager on duty
  • Conducting customer transactions

Education

Master’s - Information Technology

Charles Sturt University
Sydney, NSW
02.2021

Bachelor of Business Administration (GLOBAL) - International Business

Manav Rachna Institute of Research And Studies
Faridabad, India
07.2018

Skills

  • Interpersonal Communication Skills
  • Data Analysis
  • Microsoft Office
  • Organizational Skills
  • Leadership & Teamwork
  • Pressure Handling
  • Strong work Ethics
  • Time Management
  • Conflict Resolution
  • Critical Thinking

Timeline

Implementations Technician

Bepoz

Porter

Hyatt Regency

Floor Manager

Adyar Ananda Bhavan Harris

General Service

Summit Care

Food and Beverage attendent

Taj Indian Masala

Sales Executive

Crystal Car Wash Cafe Haberfield

Master’s - Information Technology

Charles Sturt University

Bachelor of Business Administration (GLOBAL) - International Business

Manav Rachna Institute of Research And Studies

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Pulkit Kumar Adlakha