PULKIT GARG
Westmead,NSW
Summary
Compassionate and dedicated to cleanliness, customer satisfaction and organization able to multitask at times, fast leaner and understand the policy and procedures of any standard.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
AHS Hospitality
05.2024 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Owner
GARG Trading company
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
Franchise Owner
Jio Smart Point
06.2023 - 12.2023
- Provided excellent customer service in a fast-paced retail environment
- Managed point of sale transactions and maintained accurate sales records
- Resolved customer queries and ensured a positive shopping experience.
Fuel Station Attendant
Indian Oil
02.2021 - 04.2023
- Maintained cleanliness of station by sweeping floors, wiping counters and restocking shelves.
- Verified customer identification for age-restricted products.
- Operated cash register to process payments and issue receipts.
- Assisted in training new employees on proper operating procedures.
Crew Team Member
SUBWAY Restaurants
01.2022 - 08.2022
- Executed daily operations including food preparation, customer service, and inventory management
- Observed customer purchases in line and differentiated between standard portions
- Replaced serving stations with fresh food and cleaned up spills
- Cleared trays and removed trash from tables before setting surfaces
- Ensured adherence to health and safety standards.
Team Member
Central Warehouse
05.2021 - 12.2021
- Successfully navigated large shipments of materials through tight spaces and busy facilities
- Enhanced team productivity by coordinating daily tasks, streamlining processes, and providing clear communication
- Assisted in receiving, stocking, and distribution of merchandise
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Checked packages and merchandise for damage and notified vendors.
Education
Master of Engineering - Mechanical Engineering
University of New South Wales
Sydney, NSW03.2026
B.Tech - Automobile Engineering
SRM University
Chennai, India05.2023
Skills
- Operations Management
- Marketing tactics
- Budget Administration
- Staff hiring
- Customer Relations
- Business Administration
- Team Oversight
- Client Service
- Cash flow optimization
- Marketing
- Financial Management
- Food Running
- Customer Service
- Safe Food Handling
- Food Preparation
- Menu Memorization
- Drive-Thru Operations
- Cash Register Operation
- Scanner operations
- Security Monitoring
- Relationship Building
- Verbal and written communication
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Cleaning techniques
- Room preparation
- Professional Appearance
- Hospitality industry
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Full Professional
Certification
- Driving license
- RSA
Timeline
Housekeeping Room Attendant
AHS Hospitality
05.2024 - Current
Franchise Owner
Jio Smart Point
06.2023 - 12.2023
Crew Team Member
SUBWAY Restaurants
01.2022 - 08.2022
Team Member
Central Warehouse
05.2021 - 12.2021
Fuel Station Attendant
Indian Oil
02.2021 - 04.2023
Owner
GARG Trading company
Master of Engineering - Mechanical Engineering
University of New South Wales
B.Tech - Automobile Engineering
SRM University
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