Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pulkit Jaiswal

Carlton,Australia

Summary

A motivated and adaptable Master’s student at the University of Melbourne with prior experience in hospitality and management, currently seeking a part-time role in this field. Skilled in handling cash transactions, managing orders, and ensuring seamless operations in cafes and bars. Strong customer service, communication, and problem-solving abilities enable me to thrive in fast-paced environments while delivering exceptional guest experiences. Detail-oriented and efficient, I am eager to contribute my skills and enthusiasm to a dynamic workplace.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Food and Beverage Assistant

The Garden Bistro
05.2023 - 07.2023
  • Took customer orders, recommended menu items, and ensured special requests were fulfilled. with kitchen and bar staff to ensure timely and accurate food delivery.
  • Handled customer feedback professionally to resolve minor complaints and enhance the dining experience.
  • Helped with stock checking and inventory management for beverages and disposables.
  • Promoted daily specials and upsold menu items, increasing average bill size.

Barista

Prithvi Cafe
01.2024 - 06.2024
  • Prepared and served a variety of coffee beverages to customers.
  • Maintained cleanliness and organization of the coffee station and seating area.
  • Assisted with inventory management and restocking supplies as needed.
  • Provided friendly and efficient service, ensuring a positive experience for all customers.

Associate Product Consultant

Cvent
06.2024 - 12.2024
  • Client Support Consultation: Provide expert guidance and consultation to clients, assisting in the efficient use of Cvent’s event management software to optimize event planning and execution.
  • Issue Resolution: Handle client queries and troubleshoot issues, achieving a high first-time resolution rate and enhancing client satisfaction.
  • Client Retention: Play a key role in maintaining client relationships, helping to achieve a high retention rate through superior service and proactive engagement.

Education

Master of Data Science -

University of Melbourne
Melbourne, VIC
12-2026

Bachelor of Computer Science -

Manipal University Jaipur
06.2024

Skills

  • Core Competencies
  • Customer Service
  • Problem-Solving
  • Inventory Management
  • Team Leadership
  • Operational Efficiency

Certification

  • Responsible Service of Alcohol (RSA) | Victoria, Australia
  • Successfully completed the Responsible Service of Alcohol (RSA) certification required for hospitality service in Victoria.
  • Issued 2025

Timeline

Associate Product Consultant

Cvent
06.2024 - 12.2024

Barista

Prithvi Cafe
01.2024 - 06.2024

Food and Beverage Assistant

The Garden Bistro
05.2023 - 07.2023

Master of Data Science -

University of Melbourne

Bachelor of Computer Science -

Manipal University Jaipur

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Pulkit Jaiswal