Pullippu Widana Navoda Wijenayake

Contributed to the establishment and maintenance of IT infrastructure and operations to
support the administration and service delivery needs of the school.
Maintained school Information Technology (IT) infrastructure and client devices and
associated hardware and software to ensure continuity of the provision of IT services.
Maintained backups and the Disaster Prevention and Recovery Program.
Configuring new devices in Intune, adding new users and managing configuration
profiles.
Support the school's Telephone system and provided support in share point intranet.
Managing office 365, apple school manager enhanced with Intune.
Configure and managing Active directory, DHCP and DNS.
Server and school hardware Maintenance and upgrading.
Install, configure, test and maintain operating systems, application software and system
management tools.
Maintained an asset register of IT equipment and software ow'ned by each school.
Provided support and training to staff with respect to information technology and
networking services.
Deploying software's as required through Intune and provide basic training for the
teaching staff.

• Contributed to the establishment and maintenance of IT infrastructure and operations to support the administration and service delivery needs of the school.
• Maintained school Information Technology (IT) infrastructure and client devices and associated hardware and software to ensure continuity of the provision of IT services.
• Maintained backups and the Disaster Prevention and Recovery Program.
• Configuring new devices in Intune, adding new users and managing configuration profiles.
• Support the school’s Telephone system and provided support in share point intranet.
• Managing office 365, apple school manager enhanced with Intune.
• Configure and managing Active directory, DHCP and DNS.
• Server and school hardware Maintenance and upgrading.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Maintained an asset register of IT equipment and software ow`ned by each school.
• Provided support and training to staff with respect to information technology and networking services.
• Deploying software's as required through Intune and provide basic training for the teaching staff.

• Manage and monitor all installed systems and infrastructure.
• (Windows Server/Client OS , Mac OS, Linux/Unix Client/Server OS).
• Install, configure, test and maintain operating systems, application software and system management tools.
• ( Microsoft SQL Server 2008/2012, MySQL).
• Proactively ensure the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• (SCOM, Nagios).
• Maintain security, backup, and redundancy strategies (EMC Backup).
• Write and maintain Shell Scripting to increase system efficiency and lower the human intervention time on any tasks.
• Handling a main role in SCCM (System Centre Configuration Manager).
• Upgrading, automate maintenance activities using, WSUS configuration, Orchestrator configuration SCEP configuration & SCCM compliance reporting.
• Managing VMware/Citrix Xen cloud technologies, Symantec SEP AV, SCEP AV.
• Participate in the design of information and operational support systems.
• Provide 2nd and 3rd level support and managing team of 6 members.
• Professional Liaise with vendors and other IT personnel for problem resolution.
• Managing Service Desk with ITIL Best practices.
• Got recruited as an Assistant System Associate, after one year got promoted as a System Engineer then based on yearly performance evaluation got promoted as a System Engineer Lead in 2018 March.

• Maintain and monitor Network activities.
• Setup ADSL connectivity and maintain accordingly.
• Monitor alerts in PRTG and Nagios and solving them.
• Managing servers and upgrading them.
• Update all the servers.
• Started my first job as System technician after 6 months got promoted as a System Engineer.