Punsala Hettiarachchige
Eastwood,NSW
Summary
Well-qualified Sales Assistant; familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Server
Bondi Pizza Bar And Grill
08.2023 - 03.2024
- I managed reservations, welcomed guests, took food and drink orders, and served customers to ensure a pleasant dining experience.
- I was responsible for resolving customer issues to their
satisfaction, preparing desserts, assisting with meal presentations, and conducting payment transactions accurately and with integrity. - I collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Retail Sales Assistant
Zig Zag Store
07.2022 - 07.2023
- I greeted customers and helped with product questions, selections, and purchases.
- I stocked merchandise, clearly labeled items, and arranged them according to size or color.
- I promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions, and boosting sales conversion rates.
- I used POS system to process sales, returns, online orders, and gift card activations.
Sales Assistant
Perera And Sons Bakery
07.2020 - 05.2022
- I boosted bakery sales by providing exceptional customer service and suggestive selling of products.
- I enhanced customer satisfaction by offering personalized recommendations and sharing knowledge about various baked goods.
- I maintained safe food handling standards at all times.
- I operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelors of Information Technology - Business Information Systems Management
University of Technology Sydney
Ultimo, NSW07.2025
Diploma in Information Technology - Information Technology
University Of Technology Sydney
Colombo , Sri Lanka07.2023
Foundation Studies
University of Technology Sydney
Colombo , Sri Lanka11.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Menu Memorization
- Point of sale operation
- Goal-Oriented
- Teamwork
- Time Management
- Strong Communication Skills
- Friendly and Helpful
- Sales and Promotions
ExtraCurricular
- Member Of Rotaract Club Of Colombo North (2022-2023)
- Director of Club Service of Interact Club of Colombo North (2021- 2022)
- Member of Interact Club of Colombo North (2020-2021)
- Wendy Whatmore English Academy Award Winner (2008-2019)
- Member of Violin Society of Musaeus College (2016-2018)
- Member of IT Society of Musaeus College (2018-2019)
- President of debating Club (2017-2018)
Languages
English
Full Professional
Sinhala
Native or Bilingual
Additional Information
Availabilities
- Monday - anytime
- Tuesday - anytime
- Wednesday - anytime
- Thursday - anytime
- Saturday - anytime
- Sunday - anytime
References
Jon Reid - General Manager, Bondi Pizza
Email - jon.reid@bondipizza.com.au
Telephone- 0421675750
Timeline
Server
Bondi Pizza Bar And Grill
08.2023 - 03.2024
Retail Sales Assistant
Zig Zag Store
07.2022 - 07.2023
Sales Assistant
Perera And Sons Bakery
07.2020 - 05.2022
Bachelors of Information Technology - Business Information Systems Management
University of Technology Sydney
Diploma in Information Technology - Information Technology
University Of Technology Sydney
Foundation Studies
University of Technology Sydney
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