PURITY CHIRIMUTA
The Ponds,NSW
Summary
Experienced and dedicated support worker with over eight years' experience specialising in disability and mental illness support. Renowned for my exceptional ability in attentive listening and proficient time management. l am deeply committed to addressing the diverse needs of individuals under my care. My primary objective is to empower my clients to achieve independence and pursue their personal goals. Leveraging my expertise in roster management through Brevity software, I am bring strong work ethics, unwavering reliability, and outstanding communication skills to my work. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
19
19
years of professional experience
Work History
Acting Team Leader / Disability Support Worker
ROYAL REHAB
11.2022
- Coordinate rostering for more than 20-member Disability Support team members
- Manage support services for NDIS participants in Supported Independent Living (SIL) accommodation
- Cultivate positive relationships with NDIS participants, families, and stakeholders
- Supervise, guide coach and mentor team members
- Foster a supportive work environment for professional growth
- Have knowledge of and the obligations of NDIS as a support worker
- Understand and apply the requirements of the NDIS Code of Conduct
- Have full knowledge of NDIS participants National Standards for Disability Services
- Have sound knowledge on conducting annual health assessment -Comprehensive Health Assessment Program (CHAP) for people with diverse abilities/disabilities
Independent Disability Support Worker
Various org: CORE GROUP; PROACTIVE; PECKYS
06.2019 - 10.2022
- Work alongside families to support clients with various medical conditions including dementia; anima; acquired brain injuries
- Provide personal and domestic care tailored to individual needs
- Administer medication according to prescribed guidelines
- Interact with clients facing complex care or environmental challenges to facilitate goal achievement and foster independence
- Implement support plans to enhance client well-being and achieve established goals
- Ensure timely access to healthcare services; by coordinating and accompanying clients to doctors’ appointments
- Facilitate community access for clients, ensuring participation in social activities and integration into community life.
- Support clients to meet NDIS requirements and plans
- Work with clients to set, monitor and review goals, and make appropriate changes
- Assist with psychosocial support outlined within the client behaviour Support Plan
- Provide support in areas such as learning and working alongside speech therapist
- Help student clients with schoolwork and teaching life skills e.g
- Showering, dressing
- Cover emergency shifts on short notice
Personal Care Assistant
Cerebral Palsy League
03.2016 - 03.2019
- Encourage and understood individual independence for clients
- Apply client centred approach for clients with mental health issues
- Undertake community inclusion care programs
- Administer Epilepsy Emergency Medication
- Support clients with daily personal care such as showering, dressing and grooming and mealtime assistance
- Provide domestic support e.g
- Vacuuming and changing bed linen
- Provide companionship to clients (playing sports, swimming, walking; cinemas)
- Assist clients during active awake nightshifts
Shop Assistant Part time Volunteer
Endeavour Foundation
02.2014 - 11.2014
- Help and assist customers with their enquiries and requirements
- Open and close housekeeping tasks
- Perform routine price audits
- Sell stock items to customers and process the payment transaction
- Apply the right discount, where applicable
- Pack and handle the goods over to the customer and wishing them well
- Process returned goods and assess whether a refund or an exchange can be offered according to the Organisation Policy
Customer Support Officer - Financial Reporting
LOCAL GOVERNMENT
03.2004 - 12.2006
- Specialist in customer support and the processing of land rates workflow and the land rates information database integrity and system
- Specialist in the interpretation and application of legal and Council policy compliance and application of the Land Rates policy
- Ensure customers understand complex Land Rates communications in full compliance with the policies of Council, Commerce, Data Privacy Act and Rating Act
- Develop and apply standard letters for standard queries
- Complete service delivery and administrative tasks according to set procedures
- Ensure service delivery targets for maintenance and reconciliations were met or escalated to the appropriate authority and ensure effective handovers
- Meet customer communication expectations by providing seamless service delivery
- Log and maintain accurate audit trails across all processing and keeping records of either manual, procedural and system up to date
- Maintaining accuracy of the Rates Information Database and use the system effectively to ensure data integrity
Education
Skills
- Patient Care
- Compassionate
- Verbal and written Communication
- Scheduling
- Organisation and Administration
- Attention to detail
- Office 365
- Excel
- Word
- Access
- Outlook
- PowerPoint
Languages
English
Shona
References
Available upon request
Timeline
Acting Team Leader / Disability Support Worker
ROYAL REHAB
11.2022
Independent Disability Support Worker
Various org: CORE GROUP; PROACTIVE; PECKYS
06.2019 - 10.2022
Personal Care Assistant
Cerebral Palsy League
03.2016 - 03.2019
Shop Assistant Part time Volunteer
Endeavour Foundation
02.2014 - 11.2014
Customer Support Officer - Financial Reporting
LOCAL GOVERNMENT
03.2004 - 12.2006
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