Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Purneet Kaur

Melbourne

Summary

Self-motivated Support Coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. Ability to build and maintain strong community connections and relationships with service providers, individuals and/or families/carers. Ability to understand the NDIS Price Guide and flexibility within budgets, the NDIS legislation and rules including policy and procedure modification.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Individual Support Coordinator

Gateways Support Services
02.2023 - 06.2025

Support Coordinator

Rehmat Sandhu Foundation
10.2022 - 01.2023
  • Staff Management
  • Quality assurance
  • Onboarded new temps by entering employee information into systems.
  • Ability to work with minimal supervision
  • Community Welfare Work

Administrative Assistant and Receptionist

ARIMGSAS (Alan Roberts Medical College)
12.2021 - 10.2022
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Promoted maintenance of professional and courteous customer interactions across reception personnel.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Fulfilled customer requests such as enrolling in the course and payment for the courses.
  • Oversaw office equipment maintenance to support continuous and uninterrupted operations.
  • Scheduled initial and return appointments for clients, adhering to internal policies while accommodating individual customer needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Disability Support Worker

Aruma (formerly The Tipping Foundation)
12.2010 - 08.2015
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Drove clients safely to social activities and appointments.
  • Maintained safety with tidy, clean and hazard-free home environments.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Assisted clients with self-administered medications.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Education

High School Diploma -

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Australian Institute Of Technology & Education
Melbourne, VIC
02.2009

Bachelor of Science - Electronics

Punjab University
05.2005

Skills

  • Training and mentoring
  • Document management
  • Technical Support
  • Team Building
  • Database administration
  • Strategic planning
  • Scheduling
  • Payroll and budgeting
  • Workflow planning

Accomplishments

  • Supervised team of 40 plus staff members.
  • Documented and resolved issues which led to smooth running of community services.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • First Aid and CPR-2025
  • NDIS Worker Screening Check 2025
  • NDIS Worker Orientation Module- 2025
  • Infection Control Training 2025
  • Current Police Check-2024

Timeline

Individual Support Coordinator

Gateways Support Services
02.2023 - 06.2025

Support Coordinator

Rehmat Sandhu Foundation
10.2022 - 01.2023

Administrative Assistant and Receptionist

ARIMGSAS (Alan Roberts Medical College)
12.2021 - 10.2022

Disability Support Worker

Aruma (formerly The Tipping Foundation)
12.2010 - 08.2015

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Australian Institute Of Technology & Education

Bachelor of Science - Electronics

Punjab University

High School Diploma -

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Purneet Kaur