Purni Sam

Responsibilities :

• Maintaining client records
• Competently Interact positively and work collaboratively with all stake holders
• Answering telephone and counter enquiries Client liaison tasks(including email, letters correspondence) for the company Director
• Managing and tracking all correspondence, bookings, using a CRM system and Google Suite
• Scheduling appointments for staff and Management
• Maintaining and updating the company databases
• Assisting in the provision of a clean, tidy, and welcoming environment
• Development of company policies and ensuring that mandatory business compliances are updated in a timely manner
• Assisting with Conflict resolution with Clients’ and Government organizations

Achievements :

• Excellent Customer Service
• Successfully maintaining a high level of data integrity
• Successfully maintaining the company databases
• Successfully maintaining bookings calendars for Management and staff
• Development of company policies and procedures
• Successfully updating the company compliances according to relevant legislative requirements

Reasons for leaving :

• Requirement to work in a more convenient location(closer to home), career progression and to develop more skills in Administration capabilities

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered central telephone system and directed calls accordingly.
• Organized electronic and hard copy filing systems for easy retrieval of documents and information.
• Assisted with cash and Eftpos transactions
• Coordinate Gallery events,
• Contributed to Creative Activities within the Gallery program.
• Manage the office in the supervisor’s absence

Responsibilities :

• Educating and caring for Children in a Kindergarten and Day care Environment
• Educational Curriculum-Programming and Documentation
• Correspondence and communication with families

Achievements :

• Built relationships and communicated with parents to provide best learning environment for children.
• Provided optimal care and academic support to students ages 1-5
• Created and implemented lesson plans based on child-led interests and curiosities
• Maintained organized files for each students containing documents indicative of their progress
• Developed strong relationships with children and families
• Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
• Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
• Utilized innovative teaching strategies to effectively engage students in learning.
• Monitored student progress and adjusted instruction to meet individual needs.
• Maintained a clean work space
• Took leadership initiative as a teacher and head of classroom , in the absences of team leaders