Purnima Baryah
Bundoora,VIC
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Sales Representative
Baryah Sons
06.2022 - 09.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Actively participated in sales presentations and meetings with clients, showcasing product features and benefits, resulting in successful sales conversions
- Managed customer accounts to secure customer satisfaction and repeat business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Staff Member
KFC
12.2021 - 03.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems
Kitchen Staff Member
Domino's Pizza
07.2021 - 10.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
Wardrobe Attendant
Hotel Sunstar Grand
New delhi, Delhi
12.2019 - 03.2020
- Assist hotel guests with wardrobe-related needs, such as storing luggage, handling dry cleaning and laundry requests, and providing clothing-related amenities.
- Assist in the management of the hotel's lost and found department, cataloging and storing lost items until they can be returned to guests.
- Maintain strict confidentiality and respect guest privacy when handling their personal belongings.
- Keep detailed logs of stored items, laundry requests, and any lost and found items.
Education
Master of Arts - Political Science
La Trobe University
Melbourne, VIC06.2025
Bachelor of Arts - Political Science
University of Delhi
India 06.2023
Skills
- Social Perceptiveness
- Adaptability
- Attention to Detail
- Problem-Solving Strengths
- Time management
- Teamwork and Collaboration
- Communication
Timeline
Sales Representative
Baryah Sons
06.2022 - 09.2022
Staff Member
KFC
12.2021 - 03.2022
Kitchen Staff Member
Domino's Pizza
07.2021 - 10.2021
Wardrobe Attendant
Hotel Sunstar Grand
12.2019 - 03.2020
Master of Arts - Political Science
La Trobe University
Bachelor of Arts - Political Science
University of Delhi
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