Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

PURNIMA GIRI

Sandy Bay,TAS

Summary

Professional candidate with passion for providing excellent customer service and facilitating Customer satisfaction. I am seeking an position within a Banking industry in which I can grow, progress and give back to the community. Offering keen attention to detail and strong decision-making skills to manage multiple concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. With strong communication and interpersonal skills, I can carry out a wide variety of tasks, accurately and in timely manner. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Guest Service Agent / Night Auditor

NRMA Expedition, Freycinet Lodge
05.2021 - 10.2023
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • smooth check in by providing guests with information on local attractions, restaurant and transportation services to enhance stay.
  • Answered hotel phones with professionalism and directed calls appropriately.
  • Collaborated with front-of-house and housekeeping departments to facilitate smooth hotel operations
  • Being a Team player, consistent and clear communication
  • Handling complaints, conflict, and unusual request
  • Verify all the revenue and expenses of the day for accuracy, ensuring departmental accounts and financial information are balanced
  • Reconciliation for the day and preparing end of the day reports for senior managers
  • Handling petty cash, reimbursements, and recording
  • Preparing End of month pickups for revenue for the property and reporting.

Receptionist / Assistant Accountant

Ace Accountant & Associates
07.2019 - 12.2019
  • This also includes performing administrative responsibilities
  • Successfully handled different roles including Customer service and Assistant Accountant
  • Providing information to stakeholders and relevant customers
  • Responsible for follow up with clients
  • Excellent attention to details
  • Maintaining work calendar and supporting manager for various meetings
  • Processing business expenses and office expenses
  • Preparing BAS
  • Lodgement of tax return
  • Preparing notice of assessment and tax return through ATO portal
  • Responsible for the timely reconciliation of transactions into Xero software

Shadowing Sturt Eastwood
06.2017
  • As a part of Shadowing
  • Attended different meeting
  • Attended networking workshop to build new network of different industry
  • Attended Diabetes Australia Research Grants Awards held at Parliament House in

Receptionist /Assistant Administrator

Triyog Submoney Transfer and Co-operative
11.2014 - 12.2015
  • Worked Department: Remittance, Bookkeeping, Loan Department, Cash counter)
  • Major Duties and Responsibilities:
  • Remittance
  • To identify and maintain theoptimum cash required at counter
  • To carry out the pay and send transaction
  • To provide service to customers and identify fraud ones
  • To maintain proper records of the customer as well as daily transactions

Co-operative

  • To try and add more members as possible to the finance group
  • To mobilize the collected fund and provide loans to genuine customers
  • To check for daily and monthly collection from loan holders
  • Maintain proper records and files on a daily basis.

Volunteering

Hobart City Mission
01.2021 - 05.2021

Employability Skills Program

Southern Cross University
06.2017 - 06.2017
  • Enables international students the work ethic and environment of an Australian workplace.

President of Student Representative Council

Southern Cross University
11.2016 - 06.2019
  • Organized various programs and events within the campus.
  • Get together with students and resolve their problems.
  • Monthly meetings with the members, updating activities and set new programs, ideas and strategies.
  • Actively volunteering all the events and programs conducted by the campus.

Night Auditor

Crowne Plaza
10.2023 - Current

Education

Diploma of Community Services -

AIBT
Hobart
07.2021

Master of Professional Accounting -

Southern Cross University
Sydney, NSW
06.2019

Bachelor of Business - Accounting, Financial

Southern Cross University
Sydney, NSW
11.2017

Skills

  • Welcoming and approachable personality with a go-giver attitude
  • Excellent written and verbal communication skills via university study and PTE Academic Test
  • Providing administrative and clerical support
  • Solution seeker, can-do attitude, empathic towards colleagues and clients
  • Strong conceptual knowledge on Ethical behaviour, professional behaviour and working With integrity via related course in Community services and studies in university
  • Answering the telephone; taking and responding messages; providing information to callers
  • Developed a work habit to work independently with sincerity and integrity
  • Demonstrated team player, time prioritization, and multi-tasking skills through participating in different on campus activities along with study and work
  • Efficient with data entry, word processing and filling via previous experience in accounting Field
  • Equipped to analyse data, identify error and adjust the discrepancies
  • Proficient knowledge about management communication, and legal studies that applies in any small to big companies with regards to operational tasks and legal compliance
  • Developed strong practical knowledge with the use of Microsoft Project
  • Effective computer skills including Microsoft Word, Excel, and PowerPoint as previous work experience with Night Audit

Reference

On Request

Timeline

Night Auditor

Crowne Plaza
10.2023 - Current

Guest Service Agent / Night Auditor

NRMA Expedition, Freycinet Lodge
05.2021 - 10.2023

Volunteering

Hobart City Mission
01.2021 - 05.2021

Receptionist / Assistant Accountant

Ace Accountant & Associates
07.2019 - 12.2019

Shadowing Sturt Eastwood
06.2017

Employability Skills Program

Southern Cross University
06.2017 - 06.2017

President of Student Representative Council

Southern Cross University
11.2016 - 06.2019

Receptionist /Assistant Administrator

Triyog Submoney Transfer and Co-operative
11.2014 - 12.2015

Diploma of Community Services -

AIBT

Master of Professional Accounting -

Southern Cross University

Bachelor of Business - Accounting, Financial

Southern Cross University
PURNIMA GIRI