PURNIMA SEIBOTH
Adelaide,SA
Summary
Outgoing professionally presented employee pursuing flexible casual employment over a 7-day roster. Customer-focused Front of House Team Member with over 16 years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Front of House Employee
Bravo on Norwood Parade
Adelaide , SA
07.2019 - 12.2023
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Organized take-out orders efficiently according to customer requests.
- Served alcoholic beverages responsibly in accordance with state laws.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Developed positive relationships with regular customers through friendly conversation.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Stocked server areas with supplies before, during and after shifts.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Wait Staff Member and Kitchen Hand
Argo On The Parade
Adelaide , SA
12.2018 - 07.2019
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Answered questions about menu selections and made recommendations when requested.
- Processed payments accurately using cash registers or point-of-sale systems.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Cleared dishes between courses and after guests finished dining.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Followed all safety procedures when handling hot plates or sharp objects.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Trained new employees on restaurant procedures and plating techniques.
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Disposed of garbage according to health regulations.
- Received deliveries of food items and stored them properly.
- Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
- Operated dishwashers to sanitize dishes and silverware.
- Followed all health code guidelines when handling food items.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
- Followed recipes accurately while adhering to portion control standards.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
Bookkeeper
D and S Promotions Pty Ltd
Adelaide , SA
01.2012 - 01.2014
- Assisted with filing documents and maintaining records.
- Answered phone calls and directed them to the appropriate personnel.
- Managed incoming and outgoing mail correspondence.
- Processed invoices and payments for accounts receivable and payable.
- Inputted data into spreadsheets for tracking purposes.
- Ordered office supplies to maintain adequate inventory levels.
- Maintained an organized filing system of paper documents.
- Scanned documents into digital format for storage purposes.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Processed accounts receivable invoices, payments, and refunds.
- Prepared bank deposits and recorded cash receipts.
Waitress and Kitchen Hand
Comix Comedy Cellar
Adelaide , SA
01.2007 - 01.2012
- Greeted customers, provided menus and answered questions about menu items.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Education
Bachelor of Nursing - Registered Nurse
The University of Adelaide
Adelaide, SA03-2022
Skills
- Menu Knowledge
- Food Allergy Awareness
- Strong Work Ethic
- Building Rapport
- Payment Processing
- Complaint Handling
- Professional Appearance
Affiliations
- Kayaking
- Dance
- Dress making
- Painting
- Rock Climbing
Certification
- Certificate in Basic Life Support
- Certificate in Hand Hygiene
- I am Food Alert Certificate
References
References available upon request.
Timeline
Front of House Employee
Bravo on Norwood Parade
07.2019 - 12.2023
Wait Staff Member and Kitchen Hand
Argo On The Parade
12.2018 - 07.2019
Bookkeeper
D and S Promotions Pty Ltd
01.2012 - 01.2014
Waitress and Kitchen Hand
Comix Comedy Cellar
01.2007 - 01.2012
Bachelor of Nursing - Registered Nurse
The University of Adelaide
- Certificate in Basic Life Support
- Certificate in Hand Hygiene
- I am Food Alert Certificate
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