Purvi Panchal
Summary
I am writing to express my interest in the Senior Business Analyst position.
Professional with significant experience in business analysis, skilled in data-driven decision-making, and process optimization. Strong focus on team collaboration and delivering impactful results. Reliable in adapting to changing needs while leveraging skills in stakeholder management, requirement gathering, and strategic planning. Recognized for analytical thinking, problem-solving abilities, and effective communication.
Overview
17
17
years of professional experience
Work History
Business Process Analyst
Australian Health Practitioner Regulation Agency
09.2017 - Current
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Established strong relationships with internal clients to better understand their needs and expectations related to process improvements.
- Implemented new process automation tools to enhance overall workflow and increase operational efficiency.
- Collaborated with upper management to drive strategy and implement new processes.
- Collaborated with cross-functional teams to develop optimized business processes, resulting in improved collaboration and communication.
- Served as a subject matter expert on business process analysis methodologies within the organization, mentoring junior team members as needed.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Led the major business function and payed a key role towards company-wide digital transformation initiative as an Business Analyst expert.
Project Administrator
Data#3
05.2017 - 06.2017
- Analyse the business processes and requirements to develop solution concept
- Prepare business process procedures and policies
- Planned and prepared process workflows in MS Visio
- Prepare project plan, liaise with the requirements of the department and prepare project documentation
- GAP analysis, process analysis, and suggest process improvement plans
- Develop standard as well as best practices process procedures
- Streamlined business processes by analyzing and identifying areas for improvement, reducing inefficiencies and boosting productivity.
- Assessed business processes and identified ways to boost improvement.
Project Business Analyst
Prudential Global Services
09.2016 - 02.2017
- Managed change requests effectively, minimizing disruption to the overall project plan.
- Optimized resource allocation by accurately assessing team strengths and skillsets.
- Facilitated stakeholder alignment through clear communication of priorities and expectations.
- Conducted post-project evaluations, identifying key learnings for continuous improvement efforts.
- Major Projects: Company’s Succession Project and HR Automation Project
Technical Analyst
Symtrax Software Private Limited
01.2012 - 07.2016
- Coordinated with internal development team during product release cycle for implementations or upgrades, ensuring timely completion within project constraints.
- Implemented software updates across multiple platforms, maintaining optimal functionality and security standards.
- Applied knowledge of IT best practices to tackle new challenges and make educated decisions.
- Enhanced system performance by identifying and resolving technical issues through thorough analysis and troubleshooting.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed version control and timely updates of documents through effective project tracking and organization skills.
- Simplified complex technical information into engaging content for non-technical audiences.
- Conducted user feedback sessions to identify documentation gaps and addressed them, enhancing user satisfaction.
- Translated technical specifications into user-friendly guides, facilitating easier product adoption.
- Streamlined documentation process, ensuring timely updates with each software release.
- Worked on SAP, ERP, BI and output management system using SAP & connectors as part of analysis
- Handle content translation process for customers spread across globe
- Types of documentation handled - On-Line Help (using RoboHelp), User Guide, User Manual, Procedural guide and Installation Guide
- Manage documents on SharePoint. Manage document versioning on SharePoint and using MS Visual Studio
Education
Post-Graduate Certificate - Business Administration (E-Business)
Welingkars Institute of Management
India12-2013
Bachelor of Science - Information Technology
University of Mumbai
08-2008
Skills
- Business Requirements Analysis
- Stakeholder Engagement
- Analytical abilities
- Data analysis
- Requirements gathering
- User story development
- Mentoring junior analysts
- Problem solving
- Technology architecture analysis
- Agile methodologies
- Strategic planning
- Product lifecycle management
Cover Letter
Dear Hiring Manager,
I am writing to express my interest in the Senior Business Analyst position. With over 17 years of experience, including a significant role as a Business Process Analyst, I am eager to bring my expertise in business analysis, stakeholder management, and project management to your team. In my recent position as a Business Process Analyst, I have honed my skills in Agile methodology and have successfully managed multiple stakeholder expectations through effective communication and negotiating skills. My analytical abilities have also significantly contributed to streamlining business processes and enhancing operational efficiency. I hold a degree in Information Technology from the University of Mumbai, which has provided me with a solid foundation in the technical aspects of business analysis. I am enthusiastic about the opportunity to bring my skills and experience to your company, contributing to successful projects and business solutions. I am looking forward to the possibility of discussing how I can contribute to your team.
Thank you for considering my application.
Languages
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Marathi
Limited Working
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