Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pushpa Sharawat

MELBOURNE,VIC

Summary

Results-driven administrative assistant skilled in managing document workflows and resolving client inquiries. Adept at time management and process improvement, contributing to enhanced organizational performance and client satisfaction.

Overview

2027
2027
years of professional experience

Work History

Office Administrative Assistant and Accounts

Blackburn Lazer Pty LTD
Melbourne, Vic
11.2022 - Current
  • Processed incoming invoices for payment in a timely manner.
  • Managed daily accounting tasks using handysoft and Xero, ensuring accurate financial records.
  • Processing tax registrations including ABN, TFN, GST and PAYG
  • Handling ATO correspondence including Notices of Assessment and lodgments including updating client details, managing payment plans, and preparing GIC remission requests and related changes
  • Lodgment of BAS records
  • Registered business names for clients with ASIC, ensuring compliance with regulations, renewals, creation or removal of clients in ASIC/ CAS 360
  • Scanned physical documents and uploaded to encrypted databases for digital maintenance.
  • Setting up new client files and maintaining accurate client records
  • Maintaining and updating client databases and Assisting with company incorporations, trust establishments and business name registrations
  • Created and tracked expense reports and invoices, ensuring timely processing of payments.
  • Collating financials and supporting documentation for accountants
  • Preparing engagement and ethical letters
  • Managing document workflows including coordinating secure client signatures
  • Assisted in preparing reports and documentation for management review.
  • Maintained organized filing systems to enhance document retrieval efficiency.
  • Communicated effectively with clients to address inquiries and concerns.
  • Utilized office software to streamline administrative tasks and improve efficiency.
  • Collaborated with colleagues to enhance workflow processes across departments.
  • Maintained confidentiality of sensitive data in accordance with company policies.
  • Processed third-party requests for client information from financial institutions, ensuring timely responses. for client-related financial institutions updates.
  • Validation of Monthly data dump from Xero

Administration Assistant

Toll Group
Melbourne, Vic
09.2021 - 10.2022
  • Created and managed daily, weekly, and monthly reports for major retail and commercial clients, facilitating data-driven decisions.
  • Managed bookings and consignments for major logistics client in Australia, ensuring timely and accurate delivery.
  • Managing and handling data entry/manifesting.
  • Supporting Case Managers with data entry requirements
  • Handling customer support for Toll Business clients
  • Communication with internal and external stakeholders
  • Booked flights using online portal for efficient travel arrangements.
  • Performing Audits on adhoc reports and daily check on submitted bookings, manifests and consignments
  • Trained new team members on BAU functions and collaborated with senior stakeholders to enhance business processes.

Parental

Leave
2015 - 2021

Accountant and Administrative Officer

M. V. SHOE CARE PVT. LTD.
Noida, NCR, India
2014 - 2015

Performed accounts payable functions and administrative tasks for sales and finance team, ensuring timely processing and accuracy.

  • Prepared and input month-end journal vouchers, supporting accurate financial reporting.
  • Managed financial accounts, including budgets and cash flow.
  • Executed reconciliation of debtors, creditors, and bank accounts to maintain accurate financial records.
  • Prepared various reports for senior management, providing insights for decision-making.
  • Preparation of Bi-weekly invoices and expenses claim payments run.
  • Preparing sales invoices and upkeep of an accurate accounts filing systems.
  • Statutory Compliance. (PF & ESI - similar to Super in Australia ) Provides support during external audit regarding employee data.
  • Coordinated employee engagement activities to enhance team collaboration.
  • Conducted actuarial data valuation to assess financial risks and liabilities.
  • Performance appraisal.
  • Percentage of retention of employees (% to be decided on a year-on-year basis).

Human Resource Manager and Administrative Officer

KOYAL ONLINE PVT LTD
Delhi, India
2009 - 2011

Contributed to Koyal Online PVT LTD by managing IT recruitment, analyzing company sales, executing marketing promotions, resolving customer complaints, and overseeing help-desk operations.

  • Resourcing of PHP Developers, Test Analysts, Business Analysts, Project Managers and IT Help-desk Candidate management/ resourcing.
  • Negotiated approximately 50 salary offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and non-exempt level.
  • Produce monthly, quarterly and yearly benefits and payroll totals for the company
  • Trained 25-member management team on interviewing techniques and best practices through workshops and coaching sessions, enhancing hiring decisions.
  • Managed contractor relationships and support services to ensure satisfaction and compliance.
  • Maximised revenues through efficient staffing, resources cost controls, and promotions.
  • Oversaw operations encompassing forecasting, inventory control, purchasing, and quality assurance to ensure streamlined processes.
  • Working on high demand projects along with supporting the successful and smooth running of all back office operations across the sales life-cycle.
  • Strong understanding of Mail management, courier deliver management, travel support, meeting coordination, telephonic support, Demand Fulfillment, work & time management with negotiation and influencing skills.

Administration Officer

Power Grid Corporation of India Limited
Delhi, India
2006 - 2008

Maintained departmental personnel records for local group of seventeen associates. Coordinated calendars, established meeting schedules and organised agendas. Administered payroll, expense accounts, travel plans, and training schedules. Created and managed time schedules.

  • Managed administrative tasks for Power Grid's operational units.
  • Coordinated logistics for departmental meetings and training sessions.
  • Maintained records and documentation for compliance and audits.

Administration officer/ floor manager

In one of the hotel chain in Delhi - India
Delhi, India
2004 - 2006

Executed administrative tasks in hospitality setting, ensuring smooth operations for 1 year and 6 months.

Customer Care Executive

Idea Pvt LTD (Indian Cell phone services provider)
Delhi, India
2003 - 2004

Worked as a customer care executive in one of the Indian BPOs for Cell phone service provider. Directly deal with customer's inquiries and complaints, with skill and experience to ensure that a company delivers the highest standards of service to customers.

Education

Certificate IV in Accounting And Bookkeeping (FNS40217) - Accounting And Finance

TMG COLLEGE
Box Hill, VIC
01-2019

Master of Arts - Journalism And Mass Communication

SIKKIM MANIPAL UNIVERSITY
India
01-2009

Bachelor of Commerce - Commerce

University of Delhi
Delhi India
01-2006

Diploma in Computer Application And Programming - Computer Application And Programming

F-TEC (Foresight Technical Education Centre)
Delhi India
01-2004

Skills

  • Invoice processing
  • Accounting support
  • Client database management
  • Document workflow management
  • Customer relationship management
  • Process improvement
  • Time management
  • Team collaboration
  • Problem resolution

Timeline

Office Administrative Assistant and Accounts

Blackburn Lazer Pty LTD
11.2022 - Current

Administration Assistant

Toll Group
09.2021 - 10.2022

Parental

Leave
2015 - 2021

Accountant and Administrative Officer

M. V. SHOE CARE PVT. LTD.
2014 - 2015

Human Resource Manager and Administrative Officer

KOYAL ONLINE PVT LTD
2009 - 2011

Administration Officer

Power Grid Corporation of India Limited
2006 - 2008

Administration officer/ floor manager

In one of the hotel chain in Delhi - India
2004 - 2006

Customer Care Executive

Idea Pvt LTD (Indian Cell phone services provider)
2003 - 2004

Certificate IV in Accounting And Bookkeeping (FNS40217) - Accounting And Finance

TMG COLLEGE

Master of Arts - Journalism And Mass Communication

SIKKIM MANIPAL UNIVERSITY

Bachelor of Commerce - Commerce

University of Delhi

Diploma in Computer Application And Programming - Computer Application And Programming

F-TEC (Foresight Technical Education Centre)
Pushpa Sharawat