Puspa Gurung
Summary
Dynamic Housekeeping Supervisor with IHHS, recognized for enhancing service consistency through quality control protocols. Expert in cleaning and sanitation, while fostering strong guest relations. Successfully trained staff in efficient techniques, optimizing workforce efficiency and elevating customer satisfaction. Committed to maintaining high safety standards and delivering exceptional customer service.
Overview
3
3
years of professional experience
Work History
Housekeeping Supervisor
IHHS
08.2022 - Current
- Supervised daily housekeeping operations, ensuring cleanliness and safety standards across all facilities.
- Trained and mentored staff on efficient cleaning techniques and equipment use.
- Developed and implemented quality control protocols to enhance service consistency.
- Coordinated scheduling and task assignments to optimize workforce efficiency.
Education
High School Diploma -
Acknowledge Education
Sydney, NSWSkills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
Timeline
Housekeeping Supervisor
IHHS
08.2022 - Current
High School Diploma -
Acknowledge Education