Summary

Overview

Work History

Education

Skills

Languages

Timeline

Puttipong Pornsittisak

Bondi,NSW

Summary

I am a restaurant server with a proven track record at 99 Thai, excelling in guest service and salesmanship. Mastered POS system operations and committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices.

Overview

3

3

years of professional experience

Work History

Restaurant Server

99 Thai

12.2021 - Current

Kept server areas clean and stocked to increase efficiency while working tables.
Bussed and reset tables to keep dining room and work areas clean.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Increased sales significantly by upselling higher-end products to customers.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Cultivated warm relationships with regular customers.
Greeted new customers, discussed specials, and took drink orders.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Education

High School Diploma -

Rose Bay Secondary College

Dover Heights, NSW

09-2027

Skills

Table management
High volume dining
Guest service
Salesmanship

Service prioritization
POS system operation
Professional appearance
Quality control

Languages

Thai

Professional Working

Timeline

Restaurant Server

99 Thai

12.2021 - Current

High School Diploma -

Rose Bay Secondary College