Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Putu Vanny Arenanta

Melbourne,VIC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Front of House Staff Member

Pepper Lunch Elizabeth
06.2022 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.

Marketing Assistant

Natural Juice Bali
01.2021 - 05.2022
  • Tracked marketing efforts to monitor results in real-time.
  • Generated leads through phone calls, emails and face-to-face interactions.
  • Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimization efforts.

Education

Bachelor of Business - Business Management

Melbourne Polytechnic
Preston, VIC
11.2024

Diploma of Leadership And Management - Business Management

Australian Pacific College
Melbourne, VIC
07.2020

Skills

  • Memory retention
  • Handling Complaints
  • Professional Appearance
  • Team Collaboration
  • Upselling
  • Guest Relations Management

Languages

English
Full Professional
Indonesian
Native or Bilingual

Timeline

Front of House Staff Member

Pepper Lunch Elizabeth
06.2022 - Current

Marketing Assistant

Natural Juice Bali
01.2021 - 05.2022

Bachelor of Business - Business Management

Melbourne Polytechnic

Diploma of Leadership And Management - Business Management

Australian Pacific College
Putu Vanny Arenanta