Summary
Overview
Work History
Education
Reference
Timeline
Generic

Putu Vanny Arenanta

Melbourne

Summary

Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Pizza Shop Assistant

Rozzi's Restaurant
06.2023 - Current
  • Maintained a clean and organised workspace, adhering to health code regulations for optimum food safety.
  • Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
  • Collaborated with team members for smooth operations during busy hours, minimising wait times for customers.
  • Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.

Front of House Staff Member

Pepper Lunch Elizabeth
06.2022 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a well-stocked, organised front-of-house workspace for optimal functionality during peak hours.

Marketing Assistant

Natural Juice Bali
01.2021 - 05.2022
  • Tracked marketing efforts to monitor results in real-time.
  • Generated leads through phone calls, emails and face-to-face interactions.
  • Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimisation efforts.
  • Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.

Crew Team Member

Egnaro Cafe
09.2019 - 03.2020
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Utilised strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.

Education

Bachelor of Business - Business Management

Melbourne Polytechnic
Preston, VIC
11.2024

Diploma of Leadership And Management

Australian Pacific College
Melbourne, VIC
07.2020

Reference

  • Yudha Diksana (Pepper Lunch Manager) - 0401825523
  • Amir Shahzad (Rozzis Owner) - 0451377868

Timeline

Pizza Shop Assistant

Rozzi's Restaurant
06.2023 - Current

Front of House Staff Member

Pepper Lunch Elizabeth
06.2022 - Current

Marketing Assistant

Natural Juice Bali
01.2021 - 05.2022

Crew Team Member

Egnaro Cafe
09.2019 - 03.2020

Bachelor of Business - Business Management

Melbourne Polytechnic

Diploma of Leadership And Management

Australian Pacific College

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Putu Vanny Arenanta